Panel Attribution Concierge Coordinator - Full time - Detroit
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $29.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Paid holidays
Job Description
Henry Ford Health is a leading integrated health system that is recognized for its commitment to providing high-quality healthcare services through innovation and patient-centered care. As one of the most respected healthcare providers in the region, Henry Ford Health embraces a culture of collaboration, excellence, and continuous improvement to ensure optimal outcomes for its patients. The organization operates multiple hospitals, clinics, and specialty care centers, offering a wide range of medical services and programs tailored to meet the varied needs of its diverse patient population. With a strong emphasis on value-based care and coordinated service delivery, Henry Ford Health continuously... Show More
Job Requirements
- Associate degree in liberal arts, business, analytics, information technology, healthcare related field or medical coding
- Alternatively, high school diploma with medical coding certificate and one year of medical coding experience
- Alternatively, high school diploma with three years of experience in healthcare business operations such as payer relations, admissions, billing/coding, authorization, analytics, or IT
- Must be able to work independently and communicate with leaders when issues arise
- Proficiency in Microsoft Office software including Word, Excel, PowerPoint, and Access
- Must meet or exceed core customer service responsibilities according to Henry Ford Health Customer Service Policy
- Must practice customer skills as provided through ongoing training and in-services
Job Qualifications
- Associate degree in liberal arts, business, analytics, information technology, healthcare related field or medical coding
- Bachelor’s degree preferred
- Experience in healthcare business operations including payer relations, admissions, billing/coding, authorization, analytics, or IT
- Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, Access
- Ability to work independently and communicate effectively with leaders
- Understanding of payer initiatives and attribution processes
- Strong data analysis and problem-solving skills
- Experience in database development and data collection strategies
Job Duties
- Manages complex payer member files in conjunction with EPIC reports to reconcile payer and EPIC attribution
- Develops and implements databases, data collection systems, data analytics, and other strategies that optimize efficiency and quality
- Audits reports and identifies, analyzes, and interprets trends or patterns in data sets
- Works with payers to ensure accurate member attribution to Henry Ford Health PCP for up to 30,000 aligned lives
- Prepares and organizes meetings, reports, presentations, and documents related to member engagement and attribution assignment
- Performs patient outreach to close quality care gaps and/or attribution and engagement with PCPs
- Maintains working knowledge of payer initiatives/processes and educates key stakeholders
- Works with other business units to assure attribution and registration processes are followed
- Educates new Clinic Service Representatives and department staff on attribution and registration processes
- Maintains registry compliance scores
- Performs other related duties as assigned or requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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