Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Employee assistance program
Professional Development
Job Description
NEMS is a well-established healthcare organization based in San Francisco, CA, dedicated to providing comprehensive care and support to elderly individuals through innovative programs like the Program of All-Inclusive Care for the Elderly (PACE). As a leader in elder care services, NEMS prides itself on a strong commitment to improving the quality of life for seniors, ensuring they receive personalized, respectful, and attentive care that caters to their unique health and wellness needs. The organization fosters an inclusive and diverse work environment where every employee is valued for their contribution toward achieving the mission of enhancing elder care services in... Show More
Job Requirements
- High school diploma or equivalent
- Current BLS and First Aid certification
- Proficiency in computer systems and business software, including Microsoft Office
- Detail oriented with good typing skills
- Ability to speak, read and write English fluently
- Fluency in Cantonese
- Ability to handle multiple tasks and work in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and professionalism
- Must be authorized to work in the United States
Job Qualifications
- High school diploma or equivalent
- Current BLS and First Aid required
- Proficient in the use of computer systems and business software, including Microsoft Office (Outlook, Word, Excel and PowerPoint)
- Detail oriented and have good typing skills
- At least one year administrative experience preferred
- Strong customer service skills and professionalism preferred
- Prior customer service experience is a plus
- Prior experience in a medical or healthcare setting is a plus
- Must be able to fluently speak, read and write English
- Fluency in Cantonese is required
- Fluency in other languages is an asset
Job Duties
- Greets participants and visitors to the PACE center
- Ensures everyone is checked-in and has appropriate identification
- Answers the phone, provides general assistance, and transfers calls to the appropriate department or individual
- Retrieves and responds to all voice and TTY messages
- Assists with scheduling and tracking appointments for participants and conducting appointment reminder calls
- Receives and distributes incoming mail
- Processes inter-office and outgoing mail
- Maintains schedules and processes for staff to utilize PACE resources, including meeting rooms, participant facilities, and vehicles
- Assists with meeting scheduling, minutes, and logistics
- Types correspondence, memos, and reports as directed
- Maintains inventory of office supplies and replenishes as needed
- Assists PACE staff with ordering supplies through purchasing
- Assists with running reports to support the daily operations of PACE
- Serves as a liaison between field workers and the center
- Utilizes Epic appropriately and efficiently and serves as content and workflow expert for resolving issues and proposing solutions in Epic
- Performs other job duties as required by manager or supervisor
Job Location
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