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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $21.50
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Paid holidays
Job Description
PacificSource PACE LLC is a well-respected healthcare organization dedicated to providing compassionate, coordinated care to older adults and frail populations. As a PACE (Program of All-Inclusive Care for the Elderly) center, PacificSource PACE LLC focuses on helping participants live safely, independently, and with dignity by honoring the whole person. This holistic and person-centered approach ensures that every individual receives high-quality care tailored to their unique needs. The organization operates within a collaborative environment where respect, connection, and shared purpose are core values. The culture at PacificSource PACE LLC encourages every team member to contribute their strengths, grow in their role,... Show More
Job Requirements
- Minimum one year experience working with geriatric or frail populations
- Experience with multiline phone systems and reception duties preferred
- High school diploma or equivalent
- CPR certification preferred
- Strong interpersonal and communication skills
- Excellent organizational skills
- Proficiency in computer software applications
- Ability to work independently and in a team
- Legal authorization to practice in the state
- Medically cleared for communicable diseases
- Meet standardized competencies for the position
Job Qualifications
- High school diploma or equivalent
- Minimum one year experience working with geriatric or frail populations
- Experience with multiline phone systems and reception duties preferred
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Ability to work collaboratively within a team
- Proficiency in Word, Excel, PowerPoint, and Outlook
- Ability to work independently with minimal supervision
- CPR certification preferred
Job Duties
- Greet and assist participants, families, visitors, and staff in a professional and courteous manner
- Answer and direct incoming calls, take messages, and respond to inquiries
- Assist callers by quickly determining needs and directing calls appropriately
- Partner with building maintenance to ensure office maintenance and cleanliness
- Receive premium payments, prepare receipts, and secure premiums
- Schedule appointments and coordinate transportation or services
- Complete clerical duties such as address changes, documenting survey results, preparing packets, and other assigned tasks
- Maintain office supply inventory and order supplies as needed
- Monitor visitor access and maintain security protocols
- Provide front line communication and relay urgent or emergency information
- Support PACE team members with administrative needs
- Collaborate on outreach initiatives to promote the center's resources
- Serve on internal and external committees as required
- Participate in team meetings, caregiver groups, and special events
- Provide on-call coverage as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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