Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.55
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests every day. The company prides itself on the ability to create smiles and make a genuine impact through compassionate service, memorable guest interactions, and team collaboration. With a focus on guest satisfaction and professionalism, Towne Park emphasizes a culture where every team member plays a vital role in ensuring seamless service and positive experiences across its hospitality offerings.
This role is ideal for individuals looking to build a rewarding career in hospitality services while working in a dynamic, guest-focused env... Show More
This role is ideal for individuals looking to build a rewarding career in hospitality services while working in a dynamic, guest-focused env... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for applicable state or commutable distance
- One (1) month related experience or training or equivalent education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write and comprehend English
- Ability to perform basic math operations including currency calculations
- Understanding of 24 hour and military time
- Ability to operate manual transmission (preferred)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or commutable distance from the state of work
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform calculations using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities and area attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved places
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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