Overnight Valet Attendant – Walnut Creek Marriott $16.90 - $20.90/HR + Tips

Towne Park is a leading hospitality services company that strives to make a difference in the everyday lives of the patients, visitors, and guests it serves. Founded with a mission to create smiles through exceptional service, the company operates in the hospitality sector, specializing in providing top-tier hospitality solutions in various settings such as hospitals, hotels, and entertainment venues. Towne Park is dedicated to delivering compassionate, attentive, and professional service, ensuring each guest experiences warmth and care during their interaction. As an established employer, Towne Park offers rewarding career opportunities designed to allow employees to make a real impact through their work. By fostering an environment focused on respect, service excellence, and employee growth, they create a workplace where every team member is motivated to contribute positively to the overall guest experience.

Towne Park is currently seeking a Guest Service Associate to join its team on an overnight schedule. This role is essential to the company’s commitment to outstanding hospitality and guest satisfaction. The position comes with an hourly base pay of $16.90 plus tips, along with a $4 shift differential for overnight shifts. The Guest Service Associate will be responsible for providing courteous and efficient parking services, greeting guests with a friendly demeanor, assisting with luggage, and addressing guest inquiries. The role requires an individual who can maintain a professional attitude while ensuring all guests receive personalized and respectful service. Among the primary responsibilities are operating safely to park and retrieve vehicles, interacting with guests using their last names to foster a welcoming environment, and managing parking ticket information accurately.

Beyond the operational tasks, the Guest Service Associate is also a vital ambassador of Towne Park’s brand, embodying the company’s values of creating positive experiences. This position also offers benefits to eligible employees, including various insurance options such as accident, critical illness, hospital indemnity, and access to telemedicine services, as well as participation in a 401k retirement savings program. Although some seasonal or temporary roles may not be eligible for benefits, Towne Park strives to provide a comprehensive benefits package for its dedicated staff. Applicants must hold a valid driver’s license and possess at least one month of relevant experience or equivalent education and training. The role is physically demanding, requiring the ability to lift and maneuver heavy objects and work outdoors in various weather conditions, making it suitable for individuals who enjoy active, engaging work in a fast-paced environment.

In sum, the Guest Service Associate role at Towne Park presents a unique opportunity to join a company that values each team member's contribution and prioritizes exceptional service delivery. Working overnight hours, the successful candidate will play a key role in enhancing the guest experience, upholding safety standards, and maintaining professionalism at all times. This role is ideal for those who are passionate about hospitality, enjoy interacting with diverse individuals, and are looking to grow within a supportive and mission-driven organization.