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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $19.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
critical illness insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Employee Discounts
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. Based in Nashville, Tennessee, PMC delivers comprehensive parking management solutions including valet and self-parking, shuttle services, event parking, and porter/bell services. Serving various industries such as hotels, resorts, healthcare, and event venues, PMC is renowned for its commitment to excellence and a guest-first approach that enhances the overall hospitality experience. The company treats its services as an extension of its partners' hospitality, ensuring seamless and high-touch service to guests. This reputation for quality and consistency enables PMC to operate nationwide with a respected presence in the... Show More
Job Requirements
- High school diploma or GED required
- Valid driver’s license and reliable transportation required
- Motor vehicle record with no more than three moving violations within the past three years
- Pass a background check
- Ability to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- Availability for evening, weekend, and holiday shifts
- Comply with uniform and grooming standards
- Willingness to use personal cell phone for work-related communication
- Ability to provide exceptional guest service with professionalism and courtesy
Job Qualifications
- High school diploma or GED
- Prior customer service experience preferred
- Valid driver's license with acceptable motor vehicle record
- Strong commitment to delivering excellent service
- Ability to perform physically demanding tasks
- Clear and courteous communication skills
- Ability to work independently and as part of a team
- Dependability and strong work ethic
- Flexibility to work evenings, weekends, and holidays
Job Duties
- Greet guests warmly and assist with luggage and vehicle needs during overnight hours
- Conduct thorough vehicle inspections to document any existing damage on claim tickets
- Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures
- Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns
- Maintain a clean, organized, and professional valet station reflective of the hotel's high standards
- Accurately record hours and gratuities in compliance with company policies
- Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy
- Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines
- Support team members and assist with additional tasks as needed to ensure smooth overnight operations
- Help with other tasks as needed to support the team and daily operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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