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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services headquartered in Nashville, Tennessee. PMC specializes in valet and self-parking management, shuttle services, event parking, and porter/bell services, catering to a diverse range of industries including hotels, resorts, healthcare facilities, and event venues. The company is dedicated to delivering seamless, high-touch parking and guest services, enhancing the overall hospitality experience for their partners and guests. PMC's commitment to excellence and a guest-first mindset distinguishes them as a trusted extension of the hospitality industry, operating with professionalism and care at every level. This dedication is reflected in their... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience preferred
- Valid driver’s license
- Reliable transportation
- Acceptable motor vehicle record (no more than three moving violations within the past three years)
- Pass a background check
- Ability to stand, walk, run short distances, and lift up to 50 lbs
- Availability for evening, weekend, and holiday shifts
- Adherence to uniform and grooming standards
- Ability to use communication tools such as phones and radios
- Capability to work indoors and outdoors in varying weather conditions
Job Qualifications
- High school diploma or GED
- Prior customer service experience preferred
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in the past three years
- Ability to provide outstanding guest service through clear, courteous communication
- Strong commitment to delivering excellent service
- Ability to comply with company policies and procedures
- Ability to manage multiple responsibilities in a dynamic environment
- Dependability and adherence to safety protocols
- Ability to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- Flexibility to work evening, weekend, and holiday shifts
Job Duties
- Greet guests warmly and assist with luggage and vehicle needs during overnight hours
- Conduct thorough vehicle inspections to document any existing damage on claim tickets
- Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures
- Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns
- Maintain a clean, organized, and professional valet station reflective of hotel standards
- Accurately record hours and gratuities in compliance with company policies
- Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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