Overnight Valet Attendant - Louisville, KY

Parking Management Company (PMC) stands as a national leader specializing in hospitality-focused parking services. Based in Nashville, Tennessee, PMC delivers comprehensive valet and self-parking management solutions, alongside shuttle services, event parking, and porter/bell support. Serving a wide array of industries—which include hotels, resorts, healthcare facilities, and event venues—PMC is renowned for its commitment to excellence and a guest-first mindset. This dedication positions PMC as a seamless extension of the hospitality experience, ensuring high-touch, reliable service is given not only to partners but also to guests. For more details, visit ParkingMgt.com.

The Overnight Valet Attendant role at PMC offers a unique opportunity to provide exceptional guest service during late-night hours. This position plays a pivotal role in maintaining the high standards synonymous with PMC and its partner hotels. The overnight valet is entrusted with safely parking and retrieving guest vehicles, maintaining vigilance to secure the parking area, and acting as the representative of the hotel during overnight hours. This means that professionalism, attention to detail, and a proactive approach are vital to fostering a welcoming and secure environment for late-arriving or departing guests.

The position demands punctuality, a professional appearance in full uniform, and strict adherence to all hotel policies and safety guidelines. Responsibilities include warmly greeting guests, assisting with luggage, performing detailed vehicle inspections to record existing damages, and following rigorous safety protocols while managing vehicles. The valet ensures the cleanliness and organization of the valet station to reflect the hotel's high standards and is responsible for accurate timekeeping and gratuity recording according to company policies. Outstanding customer service is paramount, requiring courteous and clear communication to address guest inquiries effectively.

Physical demands include the ability to stand, walk, and lift up to 50 pounds for extended durations, with work conducted both indoors and outdoors across varying weather conditions. Evening, weekend, and holiday availability is essential given the overnight nature of the role. Communication tools such as radios or phones are regularly used for coordination. PMC values adaptability, dependability, and safety, expecting employees to follow instructions diligently while maintaining a safe work environment.

PMC supports pay transparency, offering hourly compensation plus potential tips that vary by market and service quality. The company provides comprehensive benefits, including health insurance options, 401(k) plans, supplemental insurance, bonus opportunities, leadership development programs, tuition assistance, and paid time off. As an equal opportunity employer, PMC ensures inclusivity and compliance with ADA and EEOC standards, fostering a supportive and respectful work environment where all employees can thrive. This role is classified as non-exempt under FLSA, qualifying for overtime pay when applicable, with compensation meeting or exceeding all local wage requirements. Employment with PMC is at-will, with an introductory period of 120 days.