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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $13.50 - $14.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. With a robust presence across multiple industries, including hotels, resorts, healthcare facilities, and event venues, PMC is dedicated to providing exceptional valet and self-parking management, shuttle services, event parking, and porter/bell services. The company distinguishes itself through a guest-first mentality, striving to be an extension of the hospitality experience. PMC’s commitment to service excellence ensures that both partners and guests receive seamless, high-touch parking services, where professionalism and attention to detail are paramount. Their team members are trained to uphold high standards that... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in the past three years
- Pass a background check
- Ability to stand, walk, run short distances, and lift up to 50 lbs
- Available to work evening, weekend, and holiday shifts
- Adhere to uniform and grooming standards
- Ability to comply with safety protocols and hotel policies
Job Qualifications
- High school diploma or GED
- Prior customer service experience preferred
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in the past three years
- Ability to provide outstanding guest service through clear, courteous communication and attentive listening
- Flexibility to work evening, weekend, and holiday shifts
- Ability to maintain a clean, professional appearance and adhere to uniform and grooming standards
- Ability to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- Strong commitment to delivering excellent service
Job Duties
- Greet guests warmly and assist with luggage and vehicle needs during overnight hours
- Conduct thorough vehicle inspections to document any existing damage on claim tickets
- Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures
- Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns
- Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards
- Accurately record hours and gratuities in compliance with company policies
- Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy
- Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines
- Support team members and assist with additional tasks as needed to ensure smooth overnight operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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