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Overnight Valet Attendant - Fri & Sat - $15/HR + Tips - Hotel Landy
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking management company dedicated to providing exceptional parking and guest service experiences across various locations, including hotels, airports, and event venues. Known for its commitment to customer satisfaction and innovative parking solutions, Towne Park employs a team-oriented culture that emphasizes professionalism and attentiveness in all interactions. The company is recognized for fostering a supportive work environment that values reliability, skill development, and guest hospitality.
The Guest Service Associate role at Towne Park is a vital position focused on delivering outstanding hospitality services to guests. This involves a variety of responsibilities including parking and retrieving g... Show More
The Guest Service Associate role at Towne Park is a vital position focused on delivering outstanding hospitality services to guests. This involves a variety of responsibilities including parking and retrieving g... Show More
Job Requirements
- High school diploma or general education degree
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write standard English language
- Ability to comprehend and follow simple instructions
- Ability to communicate effectively with guests and team members
- Ability to perform physical activities including lifting up to 100 pounds and standing or walking for extended periods
- Willingness to work overnight shifts on Friday and Saturday
- Ability to work in outdoor environments including extreme heat and cold
- Ability to operate a vehicle safely and cautiously
- Must be able to perform duties in compliance with established procedures
Job Qualifications
- High school diploma or general education degree
- Valid driver’s license for the state or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and perform basic money calculations
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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