
Overnight Valet Attendant - $16/HR + Tips - Fairfield Inn Clearwater Beach
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.98 - $16.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences that create smiles and lasting impressions. As a recognized name in the hospitality industry, Towne Park operates with a clear mission to make a difference in the lives of millions of patients, visitors, guests, and colleagues every day. Their commitment extends beyond providing basic services; they focus on compassionate care that eases the anxiety of patients and their families, ensuring every interaction leaves a positive impact. The company prides itself on a supportive and inclusive culture where employees can grow and thrive while making meaningful contributions. With a widespread presence in various facilities, including hospitals and urban centers, Towne Park is known for its friendly, professional, and attentive service that enhances guest experiences across multiple locations.
The Guest Service Associate role at Towne Park is designed for those who are passionate about hospitality and enjoy working in dynamic, customer-focused environments. This position is part-time and offers an hourly base pay starting at $15.98 plus tips, reflecting Towne Park's commitment to competitive and fair compensation. The role involves direct engagement with guests, where the associate provides attentive, friendly, and efficient hospitality services. Responsibilities include parking and retrieving vehicles safely and promptly, assisting guests with luggage, and facilitating smooth arrival and departure experiences. The Guest Service Associate acts as a welcoming face for the company by acknowledging and greeting guests warmly, using personalized greetings, and maintaining professionalism at all times.
Further, the role entails providing helpful information to guests regarding directions, local attractions, amenities, and other inquiries. This position requires attention to detail, including managing parking rates, issuing claim checks, and accurately maintaining ticket information to ensure a seamless valet service. The associate must handle customer interactions with care, ensuring satisfaction and comfort throughout their encounter. Towne Park emphasizes safety, requiring cautious driving and proper vehicle handling, including skills such as parallel parking and potentially operating manual transmissions.
Employees in this role benefit from opportunities to enroll in various insurance plans such as accident, critical illness, hospital indemnity, and telemedicine benefits. Additionally, Towne Park offers a 401k retirement savings plan, subject to eligibility based on employment classification and hours worked. The company fosters an environment where reasonable accommodations are provided to enable individuals with disabilities to succeed in their roles. The physical demands of the job include the ability to communicate effectively, stand or sit for extended periods, and handle objects or controls related to vehicle parking and luggage assistance. Work is predominantly conducted outdoors, requiring associates to adapt to various weather conditions including extreme heat and cold. A small amount of travel may be expected, though it is limited to about 5% of the time.
In summary, Towne Park offers a rewarding part-time opportunity for individuals who enjoy hospitality, customer service, and engaging interactions. The Guest Service Associate role provides a chance to make a meaningful impact on guests’ experiences while working for a company that values its employees and their well-being.
The Guest Service Associate role at Towne Park is designed for those who are passionate about hospitality and enjoy working in dynamic, customer-focused environments. This position is part-time and offers an hourly base pay starting at $15.98 plus tips, reflecting Towne Park's commitment to competitive and fair compensation. The role involves direct engagement with guests, where the associate provides attentive, friendly, and efficient hospitality services. Responsibilities include parking and retrieving vehicles safely and promptly, assisting guests with luggage, and facilitating smooth arrival and departure experiences. The Guest Service Associate acts as a welcoming face for the company by acknowledging and greeting guests warmly, using personalized greetings, and maintaining professionalism at all times.
Further, the role entails providing helpful information to guests regarding directions, local attractions, amenities, and other inquiries. This position requires attention to detail, including managing parking rates, issuing claim checks, and accurately maintaining ticket information to ensure a seamless valet service. The associate must handle customer interactions with care, ensuring satisfaction and comfort throughout their encounter. Towne Park emphasizes safety, requiring cautious driving and proper vehicle handling, including skills such as parallel parking and potentially operating manual transmissions.
Employees in this role benefit from opportunities to enroll in various insurance plans such as accident, critical illness, hospital indemnity, and telemedicine benefits. Additionally, Towne Park offers a 401k retirement savings plan, subject to eligibility based on employment classification and hours worked. The company fosters an environment where reasonable accommodations are provided to enable individuals with disabilities to succeed in their roles. The physical demands of the job include the ability to communicate effectively, stand or sit for extended periods, and handle objects or controls related to vehicle parking and luggage assistance. Work is predominantly conducted outdoors, requiring associates to adapt to various weather conditions including extreme heat and cold. A small amount of travel may be expected, though it is limited to about 5% of the time.
In summary, Towne Park offers a rewarding part-time opportunity for individuals who enjoy hospitality, customer service, and engaging interactions. The Guest Service Associate role provides a chance to make a meaningful impact on guests’ experiences while working for a company that values its employees and their well-being.
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state applying to work or nearby
- One month related experience or training or equivalent combination
- Knowledge of customer and personal service principles
- Ability to read and write English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively
- Basic arithmetic skills including addition, subtraction, multiplication and division
- Understanding of 24 hour and military time
- Understanding of parking rates
- Ability to perform parallel parking
- Ability to operate manual transmission highly desirable
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to perform arithmetic operations including addition, subtraction, multiplication and division
- Ability to understand 24 hour and military time systems
- Ability to understand parking rates
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledges and greets guests within five feet using guest last names
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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