Overnight Valet Attendant ($15/hr + tips, Part-time) - Residence Inn Navy Yard

Towne Park is a premier hospitality services company dedicated to providing exceptional guest experiences primarily in the parking and valet services sector. With a mission centered around creating smiles and making a positive impact every day, Towne Park serves a wide range of clients including patients, visitors, guests, and colleagues in various locations. The company prides itself on its compassionate approach, acknowledging that every interaction is an opportunity to ease anxiety, provide memorable experiences, and contribute to the wellbeing of everyone they serve. Towne Park values professionalism, attentiveness, and friendliness, embedding these principles into its service culture to ensure customer satisfaction and loyalty.

As a Guest Service Associate, you will play a vital role in the Towne Park team. This role is designed for hospitality professionals who are passionate about exceptional service and attention to detail. The position focuses on providing courteous and efficient valet and guest services during overnight shifts, specifically from 11 pm to 7 am. In this part-time role, you will be responsible for parking and retrieving guest vehicles with safety and care while assisting with luggage services where applicable. This position requires a professional demeanor to greet guests by name, maintain excellent communication, and provide helpful information regarding local amenities and services.

The Guest Service Associate duties include managing vehicle claims, explaining parking rates, and ensuring smooth operations at the parking location. The role demands a strong customer service orientation, the ability to multitask, and the physical stamina to perform tasks such as standing, walking, lifting up to 100 pounds occasionally, and working in varying outdoor weather conditions. Towne Park offers competitive compensation at $15 per hour плюс tips and provides access to several benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401(k) retirement savings plan, depending on eligibility. This opportunity is well-suited for individuals who wish to build a career in hospitality with a company that values making a daily positive impact on guests and employees alike. Towne Park fosters an inclusive and supportive work environment where every smile is a measure of success and pride.