
Overnight Valet Attendant - $14.44/HR + Tips - Marriott World Center Orlando
Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $14.44
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences and delivering smiles to millions of patients, visitors, and guests across various locations. Known for its commitment to compassionate service, Towne Park focuses on easing anxiety and enhancing the experience of guests through attentive and professional hospitality. The company prides itself on its culture of making an impact every day, whether by assisting guests, supporting colleagues, or providing outstanding service that results in memorable moments. Towne Park offers a career environment rich with opportunity and personal growth, making it a rewarding place to work.
The Guest Service Associate position at Towne Park is integral to the company's mission of exceptional hospitality. This role involves interacting directly with guests and ensuring their experiences are seamless from arrival to departure. Associates are responsible for parking and retrieving vehicles safely and efficiently, assisting with luggage services, and providing valuable information and support to enhance guest satisfaction. The role demands a friendly, professional demeanor and strong interpersonal skills to maintain positive interactions with guests, clients, and team members. Additionally, Guest Service Associates handle administrative tasks such as issuing claim checks and processing payments, contributing to the smooth operational flow of the valet service. The position is typically overnight and offers competitive hourly pay starting at $14.44 plus tips, with eligibility for benefits including insurance options and a 401k retirement plan. This role is ideal for individuals passionate about hospitality and those who thrive in dynamic, guest-focused environments where their efforts make a real difference every day.
The Guest Service Associate position at Towne Park is integral to the company's mission of exceptional hospitality. This role involves interacting directly with guests and ensuring their experiences are seamless from arrival to departure. Associates are responsible for parking and retrieving vehicles safely and efficiently, assisting with luggage services, and providing valuable information and support to enhance guest satisfaction. The role demands a friendly, professional demeanor and strong interpersonal skills to maintain positive interactions with guests, clients, and team members. Additionally, Guest Service Associates handle administrative tasks such as issuing claim checks and processing payments, contributing to the smooth operational flow of the valet service. The position is typically overnight and offers competitive hourly pay starting at $14.44 plus tips, with eligibility for benefits including insurance options and a 401k retirement plan. This role is ideal for individuals passionate about hospitality and those who thrive in dynamic, guest-focused environments where their efforts make a real difference every day.
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state applying to work or within commuting distance
- One month related experience or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to add, subtract, multiply and divide using units of American money
- Ability to understand 24 hour and military time systems
- Ability to operate manual transmission highly desirable
- Ability to perform parallel parking
- Must be able to lift up to 100 pounds occasionally
- Must be able to work overnight shifts
- Ability to work outdoors in various weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the applicable state
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read, write and comprehend simple instructions and correspondence
- Ability to add, subtract, multiply and divide using basic numbers and money units
- Ability to understand 24 hour and military time
- Strong communication skills for one-on-one and small group situations
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet
- Use guest last names during interactions
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility amenities and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks and collect keys
- Complete and maintain ticket and key tag information
- Calculate and collect revenue when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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