Overnight Valet Attendant - Cleveland, OH

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, proudly headquartered in Nashville, Tennessee. PMC specializes in providing high-quality valet and self-parking management, shuttle services, event parking, and porter/bell services across a wide range of industries including hotels, resorts, healthcare facilities, and event venues. With a firm dedication to operational excellence and a strong guest-first mindset, PMC acts as a vital extension of the hospitality experience, seamlessly delivering superior service that enhances the overall guest satisfaction for its partners and their customers alike. The company prioritizes professionalism, safety, and a welcoming atmosphere in every facet of its operations. Learn more about PMC and its commitment to exceptional parking management at ParkingMgt.com.

The Overnight Valet Parking Attendant role at PMC represents an exciting opportunity to join a dynamic team focused on delivering outstanding customer service during late-night hours. This position involves the responsibility of safely parking and retrieving guest vehicles, all while maintaining vigilant security over the parking areas overnight. The valet attendant serves as the overnight face of the hotel, ensuring all guests receive a warm welcome and efficient service even during after-hours. This role demands a high degree of professionalism, attention to detail, and a hospitable attitude that reflects both the hotel’s and PMC’s standards.

As an Overnight Valet Attendant, your primary objective is to provide prompt, courteous, and secure valet services to uphold guest satisfaction and ensure vehicle safety around the clock. The position offers a combination of full-time and part-time schedules, classified as non-exempt under the Fair Labor Standards Act, which means eligibility for overtime pay beyond 40 hours per week and compensation that meets or exceeds minimum wage requirements for your location. The compensation package includes an hourly base wage plus potential tips, which vary based on market and individual service performance.

Your duties will include greeting guests warmly, assisting with luggage and vehicle needs, conducting thorough vehicle inspections, and adhering strictly to safety protocols during parking and retrieval. Additionally, maintaining a clean, organized valet station and ensuring punctuality while complying with all hotel policies and safety guidelines are key components of the role. You will also be responsible for recording hours and gratuities accurately and supporting team operations to maintain a smooth and secure overnight parking environment.

PMC is committed to providing a work environment that supports continual growth and development. Employees benefit from paid training, opportunities for advancement within a nationwide network, and a robust leadership development program. Additional perks include health benefits such as medical, vision, and dental insurance upon eligibility, 401K options, supplemental insurance including life and critical illness, paid time off, tuition assistance through Bellevue University up to $5,250 per year, and nationwide discounts via Perks at Work. PMC is also a military-friendly employer, emphasizing diversity, equity, and inclusion across all aspects of employment. The company is an equal opportunity employer and provides reasonable accommodations in compliance with the Americans with Disabilities Act.

This overnight valet position demands physical stamina, as attendants must regularly stand, walk, run short distances, and lift up to 50 pounds in varied weather conditions while maintaining a professional appearance and demeanor. The role requires excellent communication skills, adaptability to dynamic situations, and a strong commitment to safety and dependability. Join PMC's team and contribute to a trusted brand known for its hospitality-driven parking services that make a positive impact on guests' experiences during their stay or events.