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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $12.00 - $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
Life insurance
critical illness insurance
Bonus opportunities
internal leadership development program
Paid Time Off
Paid training
Tuition Assistance
Nationwide discounts
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC specializes in valet and self-parking management, shuttle services, event parking, and porter/bell services. The company serves a diverse range of industries including hotels, resorts, healthcare facilities, and event venues across the United States. PMC is committed to delivering high-touch, guest-centric parking solutions that enhance the overall hospitality experience. Their reputation for excellence and attention to detail positions them as an extension of their partners' brands, ensuring seamless service and satisfaction for guests. PMC continuously grows nationwide and invests in leadership development, employee... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record (no more than three moving violations within the past three years)
- Prior customer service experience preferred
- Ability to stand, walk, run short distances, and lift up to 50 lbs
- Ability to work evening, weekend, and holiday shifts
- Ability to communicate clearly and courteously
- Compliance with company uniform and grooming standards
- Pass background check
- Ability to use personal cell phones for work communication
- Availability to work full-time or part-time shifts
- Ability to perform duties safely and follow safety protocols
- Punctuality and dependability
- Flexible to handle unexpected situations calmly and efficiently
Job Qualifications
- High school diploma or GED
- Prior customer service experience preferred
- Ability to deliver excellent guest service skills
- Strong communication and interpersonal skills
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record (no more than three moving violations in the past three years)
- Ability to work evenings, weekends, and holidays
- Ability to stand, walk, run short distances, and lift up to 50 lbs
- Professional appearance and adherence to uniform standards
- Basic knowledge of safety protocols and key handling procedures
- Ability to use communication devices such as phones and radios
- Flexibility and adaptability in a dynamic work environment
- Commitment to punctuality and dependability
Job Duties
- Greet guests warmly and assist with luggage and vehicle needs during overnight hours
- Conduct thorough vehicle inspections to document any existing damage on claim tickets
- Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures
- Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns
- Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards
- Accurately record hours and gratuities in compliance with company policies
- Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy
- Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines
- Support team members and assist with additional tasks as needed to ensure smooth overnight operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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