Overnight Valet Attendant (18.50hr tips) - Hyatt Place DC

Towne Park is a leading provider of hospitality services specializing in parking management and guest services across various prestigious properties including hotels, event venues, and commercial establishments. With a commitment to delivering exceptional customer experiences, Towne Park focuses on creating environments where guests feel welcomed, valued, and cared for from the moment they arrive. Known for its dedication to hospitality excellence, Towne Park continuously trains its team members to uphold the highest standards of service, ensuring that every interaction contributes to a positive and memorable guest experience. The company embraces diversity and inclusion, fostering a workplace culture that supports professional growth and values each employee's contribution to the success of the organization.

The role of Overnight Valet Attendant at Hyatt Place DC, offered by Towne Park, is an integral position that combines thorough hospitality with efficient operational responsibilities. This full-time, overnight position offers a competitive base hourly wage of $18.50 plus tips, recognizing the importance of valuing employees who work during non-traditional hours to ensure continuous guest service. The Overnight Valet Attendant is pivotal in creating a seamless and welcoming arrival and departure experience for guests by providing attentive, friendly, and efficient parking and retrieval services.

Day-to-day, the Valet Attendant is responsible for parking and retrieving guest vehicles promptly and safely, assisting with luggage handling, and offering courteous guest services such as opening doors and providing directions. This position requires exceptional interpersonal skills to greet guests warmly using their last names, follow Towne Park’s professional phone etiquette, and assist with a wide range of guest requests including information about local attractions, parking rates, and vehicle retrieval procedures. Accuracy in handling claim checks, collecting payments, and maintaining detailed ticket information is critical to the smooth operation of the department.

The job demands physical stamina and readiness to work in various weather conditions, as much of the work is performed outdoors. Candidates should possess a valid driver’s license and demonstrate safe driving practices, especially with skills like parallel parking and operating manual transmissions when necessary. The role also requires basic numeracy and literacy skills, the ability to communicate effectively in English, and proficiency in managing time and rate calculations using 24-hour and military time systems.

Towne Park values employees who are attentive, dependable, and capable of following established procedures while delivering an enthusiastic and guest-focused service experience. The company supports employee well-being through benefits such as accident and critical illness insurance options, telemedicine services, and a 401(k) retirement savings plan, though benefit eligibility varies by job classification and length of service. Towne Park prides itself on being an Affirmative Action and Equal Opportunity Employer, committed to accommodating applicants and employees with disabilities and encouraging diversity within its workforce. For those looking to start or grow their career in the hospitality and valet service industry, this role offers a meaningful opportunity to engage with guests and contribute to the valued reputation of Towne Park and Hyatt Place DC.