Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Night Shifts
Benefits
competitive salary
Paid Time Off
Free parking
FREE daily meal
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accidental death and dismemberment insurance
Pet insurance
legal insurance
wellness programs
hotel discounts
Travel Discounts
Retirement benefits
401K Benefits
Education and professional development
Job Description
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. Founded on over 30 years of experience, WHG has built a reputation for entrepreneurial leadership and excellence in hospitality management. The group is known for its unique approach to hotel and food and beverage outlet development, focusing on maximizing investment returns and fostering long-term relationships with guests. WHG’s strength lies in its ability to nurture talent from within, encouraging innovation, operational precision, and an uncompromising commitment to guest satisfaction. Recognized as one of the top hospitality companies in the... Show More
Job Requirements
- High school diploma or GED
- a driver’s license and clean driving record
- proven ability to safely drive a vehicle
- minimum of 6 months experience in customer service
- familiarity with hospitality industry practices
- ability to provide outstanding guest service
- knowledge of hotel and surrounding areas
- ability to compile and resolve issues
- ability to operate computer and office equipment
- ability to operate motor vehicle to Department of Transportation standards
- attention to detail
- good organizational skills
- efficient time management
Job Qualifications
- High school diploma or GED
- minimum 6 months of experience in customer service
- familiarity with hospitality industry practices, Marriott brand preferred
- ability to provide outstanding guest service
- knowledge of hotel, surrounding areas and city
- ability to compile facts and figures, identify and resolve issues
- ability to operate computer, calculator, phone and other office equipment
- ability to operate a motor vehicle in accordance with all Department of Transportation requirements
- attention to details
- good organizational skills and efficient time management
Job Duties
- Greet guests and open doors in a friendly and courteous manner
- transfer luggage and packages by hand or baggage cart to and from rooms, vehicles, and loading areas
- issue claim checks for storing guest luggage or items and return items upon receipt of claim checks
- answer guest inquiries about hotel services, events, and provide information on local shopping, dining, nightlife, and recreational destinations
- maintain and clean lobby station and baggage room and baggage carts
- deliver messages and valet to guest rooms
- keep lobby doors and windows clean when not busy
- post daily events on the board in the lobby as needed
- foster good relations with car rental companies, taxi services, tour and travel companies, and limo services to ensure quality service
- report all tips in compliance with company policy and IRS regulations
- write shift reports including incidents of theft, accidents, or injuries when assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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