Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.33 - $39.90
Benefits
Health Insurance
Dental Insurance
401(k) Plan
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Job Description
Marriott International is a world-renowned hospitality company recognized for its commitment to delivering exceptional guest experiences across its diverse portfolio of brands. Among its distinguished brands is Renaissance Hotels, which prides itself on offering guests immersive experiences that reflect the culture and spirit of the neighborhoods in which they are located. Renaissance Chicago Downtown Hotel, situated at 1 West Wacker Drive in Chicago, Illinois, carries this torch by blending luxury accommodations with the vibrant energy of downtown Chicago. As a full-service hotel, Renaissance Chicago Downtown provides a welcoming environment not only for tourists but also for business travelers seeking comfort... Show More
Job Requirements
- High school diploma or GED
- Minimum three years experience in security, loss prevention or related field
- OR two-year degree in Criminal Justice or related major with minimum one year experience
- Ability to manage and train staff
- Knowledge of OSHA standards and fire prevention
- Strong communication and conflict resolution skills
- Ability to operate and maintain security systems
- Capacity to work full time
- Must be located at Renaissance Chicago Downtown Hotel
- Commitment to uphold safety and loss prevention policies
- Ability to handle stressful situations professionally
- Willingness to collaborate with law enforcement and internal teams
Job Qualifications
- High school diploma or GED
- Three years of experience in security, loss prevention or related professional area
- OR two-year degree from accredited university in Criminal Justice or related major
- One year experience in the security, loss prevention or related professional area
- Knowledge of fire prevention programs and emergency preparedness
- Strong understanding of OSHA requirements and safety audits
- Skilled in conducting hazard and risk assessments
- Competence in managing security equipment and technology
- Excellent conflict resolution and communication skills
- Experience in coordinating and leading team meetings
- Ability to develop and implement risk control plans
- Strong investigative and emergency response skills
- Proficient in customer service best practices
- Ability to foster teamwork and cooperation amongst staff
Job Duties
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness
- Completes all record keeping requirements in accordance with property and division standards including OSHA logs and accident analysis
- Conducts hazard and risk assessments including quarterly OSHA/SAFETY audits and incident tracking
- Demonstrates knowledge and enforcement of all brand loss prevention guidelines
- Enforces random bag checks and red sticker policy
- Follows proper key control guidelines and develops monthly checklists for security equipment
- Handles complaints, disputes, and resolves conflicts effectively
- Holds quarterly meetings and coordinates cluster meetings through the Director of Loss Prevention
- Implements action plans to monitor and control risk
- Maintains integrity of the Loss Prevention Department through unannounced spot checks
- Assists in investigations related to guests and employees
- Assists in patrol processes, emergency response, loss prevention operations
- Provides personal assistance, medical attention, and emotional support as needed
- Develops liaison with local law enforcement and emergency services
- Communicates safety procedures and ensures employee understanding
- Emphasizes teamwork and hospitality to deter crime
- Encourages mutual trust and cooperation among team members
- Inspects and critiques departmental performance to maintain professionalism and customer service
- Provides services above and beyond for customer satisfaction and retention
Job Location
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