Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Benefits
Paid Time Off
Paid holidays
Commuter Benefits
retirement plans
Public loan forgiveness
training and professional development
Mission-driven work environment
Job Description
HealthRIGHT 360 is a distinguished nonprofit organization dedicated to transforming the lives of individuals in need by providing compassionate, comprehensive care that integrates primary medical services, mental health support, and substance use disorder treatment. With a mission centered on giving hope, building health, and fostering meaningful change, HealthRIGHT 360 serves vulnerable populations through innovative and holistic healthcare programs. The organization prioritizes client dignity and recovery, ensuring that all services are accessible and tailored to meet the unique needs of each individual it supports. Employing a team of compassionate professionals committed to social justice and health equity, HealthRIGHT 360 has established... Show More
Job Requirements
- Bachelor's degree in healthcare administration, nursing, or a related field
- Minimum 3 years experience in residential program operations, safety compliance, or overnight supervision
- Experience with Power BI dashboards and incident and safety reporting workflows
- Excellent problem-solving skills
- Strong written and verbal communication skills
- Ability to work autonomously during overnight hours
- Valid driver's license
- Willingness to travel
- Understanding of residential program operations, safety procedures, and regulatory requirements
- Proficiency with RestAssured360, Terracom, Power BI, and incident reporting workflows
Job Qualifications
- Bachelor's degree in healthcare administration, nursing, or a related field
- Minimum 3 years experience in residential program operations, safety compliance, or overnight supervision
- Experience with Power BI dashboards and incident and safety reporting workflows
- Excellent problem-solving skills and ability to assess situations and act decisively under pressure
- Strong written and verbal communication skills, especially in high-stakes safety contexts
- Ability to work autonomously during overnight hours with minimal supervision
- Valid driver's license and willingness to travel
- Understanding of residential program operations, safety procedures, and regulatory requirements
- Proficiency with RestAssured360, Terracom, Power BI, and incident reporting workflows
- Ability to analyze data and identify trends
- Strong verbal and written communication skills to provide guidance, coaching, and system training
- Ability to manage multiple programs statewide and coordinate with leadership as needed
Job Duties
- Actively monitor RestAssured360 dashboards and Power BI reporting tools overnight
- Respond in real-time to missed scans and safety check issues using RestAssured360 and Terracom systems
- Address safety concerns as they arise, coordinating with site personnel and leadership to ensure swift resolution
- Escalate unresolved technical or safety issues to appropriate leadership including Program Directors and Operations Supervisors
- Participate in daily leadership handoffs by contributing to overnight incident summaries and flagging follow-up items
- Set up scanning schedules, user accounts, and maintain system accuracy including assigning and updating NFC tags
- Provide guidance and technical assistance to program supervisors on troubleshooting missed scans and using the RestAssured360 system
- Coordinate with IT and project managers to onboard new users and support new site rollouts
- Ensure programs complete and maintain Missed Scan Logs and Weekly Report Forms
- Analyze trends in scanning performance using Power BI tools and follow up with programs to develop improvement plans
- Monitor and enforce compliance with scan accuracy expectations and initiate performance management support as required
- Occasionally travel to residential program sites for system audits, staff support, or training initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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