Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
On-call
Night Shifts
Benefits
competitive salary
Comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
Job Description
Four Seasons is a globally renowned luxury hospitality brand known for its exceptional service, elegant accommodations, and commitment to creating unforgettable guest experiences. With properties located in some of the most desirable destinations worldwide, Four Seasons consistently sets the standard for luxury hotels and resorts. The company prides itself on its people-centric culture, fostering an environment where employees are motivated to excel, develop their skills, and contribute to creating exceptional moments for guests. The Four Seasons team embraces the spirit of aloha, treating each other and guests with genuine kindness and respect, which translates to hospitality experiences that are both... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year experience in a similar role in the luxury hospitality industry
- strong communication skills both verbal and written
- ability to work independently and with discipline
- detail-oriented with strong problem solving skills
- availability to work overnight shifts from 10 pm to 6 am
- legal authorization to work in the United States
- ability to handle guest requests and maintain professionalism under pressure
Job Qualifications
- Fluent in English both verbal and written
- at least 1 year previous experience in a similar position in a luxury environment
- experienced in the areas of communication and computer skills
- service passion
- attention to detail and problem solving skills
- legal work authorization in the United States
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order
- transport items to the guestroom in a timely manner to ensure proper food quality
- greet guests, describe selected items to the guest using interesting and vivid descriptions of each item's origin, taste, and preparation methods
- communicate options for removal of trays and dishware
- respond to request for tray removal according to established time standards
- breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
- anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks securing room number and signature
- properly settle voided checks or complimentary meals
- maintain organization and discipline in completing overnight task list, preparation for AM shift, setting up daily operation for success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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