Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
employee wellness initiatives
Job Description
The St. Regis Bal Harbour Resort, located at 9703 Collins Avenue, Bal Harbour, Florida, is a prestigious luxury hotel renowned for its timeless glamour and commitment to impeccable service. As part of the St. Regis Hotels & Resorts brand, which is incorporated within the Marriott International portfolio, the resort offers bespoke and anticipatory experiences coupled with classic sophistication and modern sensibility. Marriott International is a global hospitality leader that emphasizes equal opportunity, diversity, and inclusion, creating a welcoming and supportive environment for all associates regardless of their backgrounds. Known for its signature Butler Service, the resort focuses on delivering exceptional... Show More
Job Requirements
- High school diploma or GED equivalent
- availability to work overnight shifts
- ability to stand, sit, or walk for extended periods
- capability to lift or move objects up to 10 pounds
- effective communication skills
- professional appearance
- commitment to company policies and confidentiality
- ability to work as part of a team
Job Qualifications
- High school diploma or GED equivalent
- no related work experience required
- no supervisory experience required
- strong communication and interpersonal skills
- ability to work overnight shifts
- customer service orientation
Job Duties
- Respond to guest requests for special arrangements or services
- gather, summarize, and provide information about the property and surrounding amenities
- answer, record, and process guest calls, messages, requests, questions, or concerns
- contact appropriate departments to resolve guest issues
- monitor club lounge for seating availability, service, safety, and guest well-being
- report accidents, injuries, and unsafe work conditions
- maintain confidentiality and protect company assets
Job Qualifications
Experience
No experience required
Job Location
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