OVERNIGHT Part-time Bellperson

Durham, NC, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $15.00

Work Schedule

Flexible

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401K options

Tuition Assistance

discounted room rates

Training and Development

Career advancement opportunities

Job Description

Concord is a hospitality company dedicated to providing exceptional guest experiences through a commitment to quality, integrity, community, profitability, and fun. As a recognized leader in the hotel industry, Concord manages multiple hotels with a focus on delivering superior customer service and a welcoming environment. Their Associate First policy places a strong emphasis on valuing employees, promoting career development, and fostering a positive workplace culture. Associates at Concord enjoy a supportive atmosphere where they are encouraged to utilize their talents, grow professionally, and contribute to an engaging and enjoyable work setting. The company offers competitive wages, comprehensive benefits, and offers... Show More

Job Requirements

One-year public contact or customer service experience
Valid NC driver's license and very good driving record
Ability to communicate and provide excellent customer service
Basic computer skills
Basic computational ability
Fluency in English with ability to speak, read, write and understand English communications in the workplace
Ability to solve problems and handling service issues or complaints
Ability to respond to guest requests and business volume quickly and efficiently
General knowledge of the community and attractions
Ability to learn about the hotel, its services and facilities
Ability to work as part of a team providing excellent guest services
Availability to work a flexible schedule including nights, holiday and weekend coverage

Job Qualifications

One-year public contact or customer service experience
Valid NC driver's license and very good driving record
Ability to communicate and provide excellent customer service
Basic computer skills
Basic computational ability
Fluency in English with ability to speak, read, write and understand English communications in the workplace
Ability to solve problems and handling service issues or complaints
Ability to respond to guest requests and business volume quickly and efficiently
General knowledge of the community and attractions
Ability to learn about the hotel, its services and facilities
Ability to work as part of a team providing excellent guest services
Availability to work a flexible schedule including nights, holiday and weekend coverage

Job Duties

Greeting and assisting guests in a friendly and professional manner
Responsible for always being visible in the lobby area to recognize visual clues that assistance may be needed
Handling of luggage and boxes at guest and group registration and departure
Perform the task of tagging and storage of luggage when requested
Escorting guests to their rooms, promoting hotel amenities including irons and ironing boards, coffeemakers, blackout drapes, location of vending/ice machines, athletic club, video checkout, etc
Assisting in the delivery of keys, mail, faxes, and messages in a timely manner
Providing area directions and information
Assisting guests with valet parking and securing taxis when requested
Transporting guests to and from the airport
Able to drive and maintain hotel vans' cleanliness, maintenance, and fueling
Deliver and pick-up of guest laundry
Keeping porte cochere free of debris
ensuring trashcans are emptied daily
Answering telephones in a professional manner
Provide the RTP Shuttle Service when assigned
Use of GXP system to complete tasks and report issues/request
Perform other assigned duties

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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