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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Job Description
The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a commitment rooted in research, education, advocacy, and patient services, ACS impacts millions of lives annually. Founded on the principle of improving cancer outcomes, the organization operates across the United States through a network of employees and 1.3 million volunteers. Their collective efforts focus on cancer prevention, early detection, treatment support, and survivorship programs, truly embodying a lifesaving mission. ACS fosters an inclusive and diverse workplace culture, bringing together individuals with varied backgrounds and experiences to better serve... Show More
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality, guest services, or related field
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- proficiency in computer skills including Microsoft Office Suite and reservation systems
- ability to work independently and as part of a team
- availability to work flexible hours including evenings, weekends, and holidays
Job Duties
- greet guests and visitors with warmth and hospitality upon arrival
- assist guests with check-in and check-out procedures ensuring a smooth and pleasant experience
- provide information about hope lodge amenities, services, and local attractions
- handle guest inquiries, requests, and concerns promptly and professionally
- maintain a neat and organized front desk area ensuring a welcoming atmosphere for guests
- manage transportation services for guests including arranging transportation to and from appointments
- coordinate transportation schedules and ensure timely pick-up and drop-off for guests
- drive guests to appointments in a safe and courteous manner adhering to traffic laws and regulations
- maintain cleanliness and safety of transportation vehicles performing routine inspections and maintenance
- manage incoming calls, emails, and correspondence directing them to the appropriate staff members
- maintain accurate guest records including check-in/out information, contact details, and special requests
- process reservations and room assignments in accordance with established procedures
- assist with administrative tasks such as filing, data entry, and photocopying
- monitor the lobby area and ensure the safety and security of guests and property
- implement security protocols and procedures including guest identification and access control
- respond to emergencies or incidents promptly and effectively following established protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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