Overnight Manager/Night Auditor

The Grove Hotel, a proud part of the Block22 Companies, stands as an emblem of exceptional hospitality and memorable experiences in the heart of downtown Boise. With a commitment to delivering experiences beyond the ordinary, the hotel embodies a destination where guests encounter a blend of comfort, luxury, and local culture. The Block22 Companies have a reputation for their expertise in creating distinguished hospitality environments, marked by attention to detail, passionate service, and a welcoming atmosphere that resonates with every guest. Amid this backdrop, the Grove Hotel offers more than just accommodations—it provides a space where guests can feel connected and cared for during their stay.

As a Night Auditor at the Grove Hotel, you become an integral part of the hospitality team, often regarded as the quiet hero of the overnight shift. This role demands a unique combination of accounting precision, guest service excellence, and operational support. Overnight hours, typically from 11:00 PM to 7:00 AM, require a focused and diligent individual who can effectively balance the hotel’s financial records, assist guests with their needs during the quiet hours, and ensure smooth operational continuity until the morning staff takes over. This position is particularly well-suited for someone who thrives in a detail-oriented environment and appreciates the importance of accuracy and integrity.

The Night Auditor’s responsibilities span various critical functions, including verifying and posting daily room charges, confirming and balancing all adjustments made throughout the day, and reconciling property management system records with credit card transactions. This multifaceted role also involves running mandatory system reports and ensuring all documentation is complete and accurate at the end of the day. Beyond the numbers, the Night Auditor interacts gently and professionally with overnight guests, addressing any needs or concerns with efficiency and hospitality. This position is foundational to maintaining the financial integrity of the hotel while upholding the customer service standards that the Grove Hotel is known for.

The Grove Hotel values candidates who bring a blend of hospitality warmth and technical savvy. Familiarity with Microsoft Office and hotel property management systems is essential, as is a basic understanding of accounting and front desk operations. Strong communication skills in English, the ability to work independently, a friendly demeanor, and proficiency in problem-solving are vital traits for success in this position. Physically, the role demands stamina, as the Night Auditor must be able to stand and walk for extended periods and handle lifting items up to 50 pounds, demonstrating their versatility and commitment to service.

Block 22, LLC, the parent company, proudly offers a comprehensive, award-winning benefits package designed to safeguard the health, well-being, and future of its full-time employees. Successful employees embody the core values of teamwork, respect, integrity, and passion. These values ensure that every action taken contributes to the company's core purpose: serving and inspiring communities by creating memorable experiences marked by integrity and teamwork. By joining the Grove Hotel as a Night Auditor, you become part of a mission-driven team dedicated to excellence and heartfelt service, providing a work environment that supports personal and professional growth while fostering a spirit of hospitality that guests will remember.