Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Benefits
Fuel discount
nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a prominent and well-established network of travel centers with a workforce exceeding 30,000 team members and more than 750 retail and fueling locations spread across 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, the company has grown to become a key player in the travel center and fuel supply industry. Rooted in a people-first culture and a strong commitment to community service, Pilot Company has built a reputation based on its foundational values and dedication to excellence. The company is widely known... Show More
Job Requirements
- High school diploma or equivalent
- previous cashier or retail experience preferred
- ability to lead a small team
- strong customer service skills
- basic math skills
- effective communication skills
- ability to handle guest complaints professionally
- knowledge of cash handling procedures
- ability to follow company policies and procedures
- reliable and punctual
- flexible with work schedule
Job Qualifications
- High school diploma or equivalent
- previous cashier or retail experience preferred
- ability to lead a small team
- strong customer service skills
- basic math skills
- effective communication skills
- ability to handle guest complaints professionally
- knowledge of cash handling procedures
- ability to follow company policies and procedures
- reliable and punctual
- flexible with work schedule
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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