
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.12
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Holiday pay
Vacation pay
daily meals
uniforms
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge
Parental leave pay
Fur baby insurance
Retirement Plan
Discounted accommodations
Dental Insurance
Job Description
Four Seasons is a renowned hospitality company known for its commitment to luxury, genuine service, and exceptional guest experiences. At Four Seasons, the driving force behind its success is its people—a dedicated group of individuals who aspire to grow, excel, and treat one another with respect and kindness. Spanning across the globe, the Four Seasons team members create unforgettable moments for guests, residents, and partners by combining world-class service with a warm, heartfelt approach. The company prides itself on fostering a world-class employee experience and cultivating a positive company culture to empower its team to deliver excellence consistently.
Four Seasons operates in the luxury hotel and resort industry, perpetually striving to recognize familiar faces, welcome newcomers, and interact with everyone in a way that mirrors the respect and warmth they wish to receive. The company’s purpose lies in crafting lasting impressions by truly connecting with people and the world around them, enriching lives through meaningful interactions.
Situated prominently in the Minneapolis skyline, the Four Seasons Hotel Minneapolis offers guests a prime location connected by the Skyway system to sports venues, business hubs, and entertainment options. The hotel is just two blocks from the scenic Mississippi River, providing an ideal setting for guests to enjoy. Inside, guests can indulge in Mediterranean-inspired cuisine crafted by the award-winning local chef Gavin Kaysen. The hotel also features a wellness floor that includes indoor and outdoor pools and a spa dedicated to nourishing the body and mind through natural elements.
The Four Seasons Hotel Minneapolis is currently seeking an Overnight In-Room Dining Server/Coordinator to join their talented team. This role is central to creating an elevated guest experience by ensuring guests receive their in-room dining orders promptly and flawlessly, adhering to the prestigious Four Seasons standards. This is an overnight position, emphasizing the importance of attentiveness and care during less traditional service hours. A competitive wage of $21.12 per hour plus tips is offered for this role.
As an Overnight In-Room Dining Server/Coordinator, you will be integral to delivering outstanding service throughout the night. The ideal candidate will be passionate about hospitality, detail-oriented, and able to communicate warmly with guests and teammates alike. Through outstanding service delivery, you will help maintain the hotel’s reputation for excellence, ensuring every guest’s experience is memorable from start to finish.
This role requires taking breakfast and other in-room dining orders with precision, delivering food while attending to special dietary needs, providing recommendations with enthusiasm, and ensuring the dining experience exceeds expectations. The position also entails maintaining cleanliness and organization in room service stations and collaborating harmoniously with colleagues to support an efficient workflow.
Four Seasons offers robust benefits and career development opportunities, including comprehensive health and vision insurance, holiday and vacation pay for full-time employees, daily chef-inspired meals, uniforms and uniform care, sick pay, disability coverage, life insurance, and more. Additionally, employees benefit from perks such as discovery nights at Four Seasons properties worldwide, discount accommodations, parking discounts, staff lounge access with city views, parental leave pay, fur baby insurance, and a 401(k) retirement plan. These benefits underline Four Seasons’ commitment to the well-being and growth of its staff.
If you are inspired by Four Seasons' culture, exceptional location, and commitment to quality and hospitality craftsmanship, the Overnight In-Room Dining Server/Coordinator position at Four Seasons Hotel Minneapolis offers a rewarding opportunity to advance your career in luxury hospitality while making a tangible difference in guests’ experiences. Join Four Seasons where connection, character, and craftsmanship are celebrated daily, and grow within a highly respected global brand.
Four Seasons operates in the luxury hotel and resort industry, perpetually striving to recognize familiar faces, welcome newcomers, and interact with everyone in a way that mirrors the respect and warmth they wish to receive. The company’s purpose lies in crafting lasting impressions by truly connecting with people and the world around them, enriching lives through meaningful interactions.
Situated prominently in the Minneapolis skyline, the Four Seasons Hotel Minneapolis offers guests a prime location connected by the Skyway system to sports venues, business hubs, and entertainment options. The hotel is just two blocks from the scenic Mississippi River, providing an ideal setting for guests to enjoy. Inside, guests can indulge in Mediterranean-inspired cuisine crafted by the award-winning local chef Gavin Kaysen. The hotel also features a wellness floor that includes indoor and outdoor pools and a spa dedicated to nourishing the body and mind through natural elements.
The Four Seasons Hotel Minneapolis is currently seeking an Overnight In-Room Dining Server/Coordinator to join their talented team. This role is central to creating an elevated guest experience by ensuring guests receive their in-room dining orders promptly and flawlessly, adhering to the prestigious Four Seasons standards. This is an overnight position, emphasizing the importance of attentiveness and care during less traditional service hours. A competitive wage of $21.12 per hour plus tips is offered for this role.
As an Overnight In-Room Dining Server/Coordinator, you will be integral to delivering outstanding service throughout the night. The ideal candidate will be passionate about hospitality, detail-oriented, and able to communicate warmly with guests and teammates alike. Through outstanding service delivery, you will help maintain the hotel’s reputation for excellence, ensuring every guest’s experience is memorable from start to finish.
This role requires taking breakfast and other in-room dining orders with precision, delivering food while attending to special dietary needs, providing recommendations with enthusiasm, and ensuring the dining experience exceeds expectations. The position also entails maintaining cleanliness and organization in room service stations and collaborating harmoniously with colleagues to support an efficient workflow.
Four Seasons offers robust benefits and career development opportunities, including comprehensive health and vision insurance, holiday and vacation pay for full-time employees, daily chef-inspired meals, uniforms and uniform care, sick pay, disability coverage, life insurance, and more. Additionally, employees benefit from perks such as discovery nights at Four Seasons properties worldwide, discount accommodations, parking discounts, staff lounge access with city views, parental leave pay, fur baby insurance, and a 401(k) retirement plan. These benefits underline Four Seasons’ commitment to the well-being and growth of its staff.
If you are inspired by Four Seasons' culture, exceptional location, and commitment to quality and hospitality craftsmanship, the Overnight In-Room Dining Server/Coordinator position at Four Seasons Hotel Minneapolis offers a rewarding opportunity to advance your career in luxury hospitality while making a tangible difference in guests’ experiences. Join Four Seasons where connection, character, and craftsmanship are celebrated daily, and grow within a highly respected global brand.
Job Requirements
- At least one year of food service experience
- excellent English verbal and written skills
- the ability to communicate in a warm and friendly manner over the telephone
- detail oriented
- the ability to keep an organized work area and prioritize guest requests
- the ability to work a flexible schedule including over nights, weekends and holidays
- ServSafe certified
Job Qualifications
- At least one year of food service experience
- excellent English verbal and written skills
- the ability to communicate in a warm and friendly manner over the telephone
- detail oriented
- the ability to keep an organized work area and prioritize guest requests
- the ability to work a flexible schedule including over nights, weekends and holidays
- ServSafe certified
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room
- check completed kitchen orders with the order taker or guest’s original order
- transport items to the guestroom in a timely manner to ensure proper food quality
- greet guests, describe selected items to the guest using interesting and vivid descriptions of each item’s origin, taste, and preparation methods
- communicate options for removal of trays and dishware
- respond to request for tray removal according to established time standards
- breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
- anticipate guest needs, ascertain satisfaction, and offer suggestions
- respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks securing room number and signature
- properly settle voided checks or complimentary meals
- set up the lobby coffee service and ensure specialty coffee machine is in working order
- input all breakfast pre orders into Micros and complete the dry setup of them
- ensure the AM team is set up for success by completing AM shift mise en place
- complete any final prep work
- comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- work harmoniously and professionally with co-workers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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