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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.12
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Holiday pay
Vacation pay
daily meals
uniforms
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge
Parental leave pay
Fur baby insurance
Retirement Plan
Discounted accommodations
Dental Insurance
Job Description
Four Seasons is a renowned hospitality company known for its commitment to luxury, genuine service, and exceptional guest experiences. At Four Seasons, the driving force behind its success is its people—a dedicated group of individuals who aspire to grow, excel, and treat one another with respect and kindness. Spanning across the globe, the Four Seasons team members create unforgettable moments for guests, residents, and partners by combining world-class service with a warm, heartfelt approach. The company prides itself on fostering a world-class employee experience and cultivating a positive company culture to empower its team to deliver excellence consistently.
Four Sea... Show More
Four Sea... Show More
Job Requirements
- At least one year of food service experience
- excellent English verbal and written skills
- the ability to communicate in a warm and friendly manner over the telephone
- detail oriented
- the ability to keep an organized work area and prioritize guest requests
- the ability to work a flexible schedule including over nights, weekends and holidays
- ServSafe certified
Job Qualifications
- At least one year of food service experience
- excellent English verbal and written skills
- the ability to communicate in a warm and friendly manner over the telephone
- detail oriented
- the ability to keep an organized work area and prioritize guest requests
- the ability to work a flexible schedule including over nights, weekends and holidays
- ServSafe certified
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room
- check completed kitchen orders with the order taker or guest’s original order
- transport items to the guestroom in a timely manner to ensure proper food quality
- greet guests, describe selected items to the guest using interesting and vivid descriptions of each item’s origin, taste, and preparation methods
- communicate options for removal of trays and dishware
- respond to request for tray removal according to established time standards
- breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
- anticipate guest needs, ascertain satisfaction, and offer suggestions
- respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks securing room number and signature
- properly settle voided checks or complimentary meals
- set up the lobby coffee service and ensure specialty coffee machine is in working order
- input all breakfast pre orders into Micros and complete the dry setup of them
- ensure the AM team is set up for success by completing AM shift mise en place
- complete any final prep work
- comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- work harmoniously and professionally with co-workers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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