Overnight Hotel Valet Attendant (Shift Time: 11:00pm - 7:00am) - Marriott Rivercenter/Marriott Riverwalk

Towne Park is a premier parking and valet service provider known for its commitment to exceptional guest experiences and efficient vehicle handling. As a company, Towne Park prides itself on delivering high-quality hospitality services, catering to a diverse clientele that includes hotels, event venues, and commercial establishments. The company has built a reputation for professionalism, safety, and guest satisfaction, positioning itself as a leader in the parking management industry. With strong emphasis on employee training and customer service, Towne Park ensures that every interaction guests have with their associates reflects the company’s core values of friendliness, attentiveness, and efficiency.

The Guest Service Associate role at Towne Park is a vital position focused on providing outstanding hospitality and service during overnight shifts. This role involves managing vehicle parking and retrieval with a strong emphasis on safety and customer care. Guests are welcomed warmly and assisted with their luggage and vehicle needs to enhance their overall experience at the facility. Working in an overnight schedule from 11:00 pm to 7:00 am, the associate is expected to remain alert and professional while interacting courteously with guests and other staff. Compensation for this role includes an hourly base pay ranging between $15 and $17, with additional tips estimated between $17 and $20 per hour, offering a competitive total earning potential.

In addition to managing vehicle operations, the Guest Service Associate serves as a helpful resource by providing directions, managing guest inquiries about local amenities and transportation, and supporting the daily functionality of the parking system with accurate ticketing and payment processing. This role demands physical stamina as it involves standing or walking for extended periods, lifting luggage or objects up to 100 pounds occasionally, and working in various weather conditions. Towne Park offers employees eligibility for benefits such as accident and critical illness insurance, hospital indemnity, telemedicine services, and participation in a 401k retirement savings plan, subject to job classification and tenure requirements.

This position is ideal for individuals who enjoy engaging with people, perform well in a dynamic and fast-paced environment, and have a strong attention to detail and safety. Towne Park provides comprehensive training to ensure all associates meet the high standards expected in vehicle handling and guest service. Overall, the Guest Service Associate plays a critical role in creating memorable first and last impressions for guests while upholding the operational excellence and safety standards of Towne Park's valet and parking services.