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Overnight Hotel Valet Attendant (Shift Time: 11:00pm - 7:00am) - Marriott Rivercenter/Marriott Riverwalk
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $15.00 - $20.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a premier parking and valet service provider known for its commitment to exceptional guest experiences and efficient vehicle handling. As a company, Towne Park prides itself on delivering high-quality hospitality services, catering to a diverse clientele that includes hotels, event venues, and commercial establishments. The company has built a reputation for professionalism, safety, and guest satisfaction, positioning itself as a leader in the parking management industry. With strong emphasis on employee training and customer service, Towne Park ensures that every interaction guests have with their associates reflects the company’s core values of friendliness, attentiveness, and efficiency.
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Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to stand or walk for extended periods
- Ability to exert up to 100 pounds of force occasionally
- Ability to work overnight shifts from 11:00 pm to 7:00 am
- Ability to work outdoors in various weather conditions
- Ability to speak and hear clearly
- Ability to read, write, and comprehend simple English
- Ability to lift and move luggage and objects as required
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to understand and perform basic arithmetic operations involving American money
- Ability to understand 24-hour and military time systems
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
- Ability to effectively present information in one-on-one and small group situations
- Ability to comprehend and follow simple instructions and correspondence
Job Duties
- Maintain pleasant, friendly, and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using a professional and friendly approach
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue from vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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