Overnight Hotel Supervisor, Southland Casino

Delaware North Gaming is a prominent hospitality and gaming company that operates across numerous locations, offering exceptional entertainment experiences. One of their flagship properties, the Southland Casino Hotel in West Memphis, Arkansas, is home to more than 2200 slot machines, live blackjack, craps, and roulette tables, along with simulcast wagering and sportsbook options. The hotel itself boasts 300 luxurious rooms and suites, serving guests who seek both comfort and excitement. Southland Casino Hotel is strategically located just a short drive from downtown Memphis, Tennessee, making it an ideal destination for both travelers and locals looking for a premier entertainment venue.\n\nDelaware North is a global legacy company with a rich history spanning over 100 years. As a family-owned and operated business, Delaware North takes great pride in fostering growth opportunities for its employees and nurturing a welcoming corporate culture where team members feel valued and empowered. The company's portfolio spans iconic sports arenas, breathtaking national parks, dynamic casinos, and much more, emphasizing a commitment to delivering memorable experiences in great places. Delaware North is committed to equal opportunity employment and values diversity, ensuring inclusive hiring practices regardless of race, gender, age, or other protected statuses.\n\nThis career opportunity is for a full-time overnight Hotel Supervisor position at Southland Casino in West Memphis. The role involves supervising front desk operations during overnight shifts and acting as the manager on duty. The Hotel Supervisor will be essential in providing exceptional service to guests, managing employee relations during the overnight shift, and ensuring smooth operational functions according to company policies and standards. This position offers a pay range of $19.00 to $22.00 per hour.\n\nThe full-time Hotel Supervisor will coordinate closely with other departments such as housekeeping, facilities, and security to maintain excellent guest experiences and operational effectiveness. Responsibilities also include performing nightly audit functions, balancing accounts, and handling guest concerns or employee issues promptly and professionally. The role demands an individual with strong interpersonal skills, keen attention to detail, and the ability to work independently with minimal supervision. Candidates ideally have experience in front desk operations and hospitality, with prior supervisory or night audit experience considered valuable.\n\nOverall, this role provides an excellent opportunity to grow your career within a leading hospitality company known for its dedication to training and development, employee well-being, and creating memorable guest experiences. With flexible work schedules, comprehensive benefits, and the support of a dedicated team, the Hotel Supervisor position at Southland Casino Hotel offers a rewarding and secure path in the hospitality industry.