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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
uniform provided
Free nights at Hyatt hotels
Employee Discounts
free COTA Bus Pass
Discounted monthly parking passes
Family Events and Recognition Celebrations
Job Description
Hyatt Regency Columbus is a premier modern hotel located in the heart of downtown Columbus, Ohio. Situated within walking distance of Nationwide Arena and the bustling Arena District, the hotel offers a sophisticated hospitality experience characterized by 633 beautifully renovated guest rooms and spacious suites that combine comfort with contemporary style. With 70,000 square feet of flexible meeting and event space, Hyatt Regency Columbus is seamlessly connected to the Greater Columbus Convention Center, making it an ideal destination for both business and leisure travelers. The hotel is also just steps away from the vibrant Short North Arts District, known for... Show More
Job Requirements
- A true desire to satisfy the needs of others
- Capable of standing for long periods of time
- Able to work efficiently and independently with minimal supervision
- Unafraid of customer service related tasks and responsibilities
- Takes pride in a job well done
- Must be able to work overnight and a flexible schedule, including weekends and holidays
- A fun and energized person
- Committed to delivering a high level of customer service
Job Qualifications
- Hotel front desk experience preferred
- A team player with a good portion of personality
- Enthusiasm and a hands-on mentality
- A true representative of the company to customers, employees, and the public
- A team player with a hands-on mentality and a love for hospitality
- A true support for our customers
Job Duties
- Oversee night audit duties including checking and correcting guest ledgers
- Ensure cash, check or credit card payments are collected
- Perform front desk duties such as checking guests in and out
- Collect payment and proper identification
- Upsell and suggest room upgrades where possible
- Answer guest questions and provide suggestions
- Coordinate with engineer and security on duty to respond to guest requests and calls
- Process forms of payment
- Respond to guest inquiries
- Demonstrate Hyatt’s values of empathy, integrity, respect, inclusion, experimentation, and wellbeing
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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