Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
401(k)
Career development opportunities
Job Description
The Omni Boston Hotel at the Seaport is a premier luxury hotel located in the vibrant Seaport District of Boston. As the newest and largest hotel project in the city in the last four decades, it offers an exceptional hospitality experience to both business and leisure travelers. This AAA Four Diamond rated property boasts 1,054 finely appointed guestrooms, including 52 luxurious suites, designed with comfort and elegance in mind. Guests enjoy seven diverse dining options, ranging from casual to fine dining, as well as a signature Breve Spa, a well-equipped fitness center, and a scenic rooftop pool that offers stunning... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel front desk or night audit role preferred
- Strong computer skills and familiarity with hotel management systems (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision)
- Ability to work overnight and flexible shifts including weekends and holidays
- Strong attention to detail and accuracy in financial transactions
- Excellent communication and interpersonal skills
- Ability to handle confidential guest and financial information responsibly
Job Qualifications
- Excellent customer service and problem solving skills
- Must have strong communication, computer and organizational skills
- Maintain a professional business appearance, attitude, and performance
- Prior guest service experience required, preferably hotel front office experience
- Must be able to work a variety of shifts, including weekends and holidays
- Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance
- Ability to stand, walk or sit for an extended period or for an entire work shift
- Ability to perform repetitive motion including utilizing telephone and computer for extended periods
Job Duties
- Preparation of daily reports and distribution as directed
- Accurate preparation of VIP, complimentary, house use rooms, and out of order lists
- Conduct back up procedures for Epitome and drop tape nightly
- Handling Express checkouts ensuring their completion
- Completion of third shift Night Audit checklist
- Balancing of daily postings and revenue
- Ensure adequate communication the following morning to all necessary departments by communicating through Wrap-Up emails
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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