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Marriott International, Inc logo

Overnight Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
Employee wellness programs

Job Description

The Phoenician, a Luxury Collection Resort in Scottsdale, Arizona, is an esteemed destination known for its blend of luxury, comfort, and exceptional guest service. Part of Marriott International's distinguished portfolio, The Luxury Collection boasts over 120 properties around the globe, offering sophisticated travelers authentic and memorable experiences deeply rooted in the culture and heritage of their locales. Established in 1906, this collection has a rich history that started with the legendary Italian CIGA brand and has since evolved to meet the ever-changing desires of luxury travelers. The Phoenician stands as a shining example within this collection, providing guests unparalleled hospitality... Show More

Job Requirements

  • high school diploma or g.e.d. equivalent
  • no prior experience required
  • ability to work overnight shifts
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • excellent communication and interpersonal skills
  • willingness to adhere to company policies and procedures

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • ability to communicate effectively with guests and team members
  • strong customer service skills
  • basic knowledge of front office operations preferred
  • ability to stand, sit, or walk for extended periods
  • ability to perform light physical tasks moving objects up to 10 pounds
  • commitment to upholding company policies and quality standards

Job Duties

  • greet guests and provide a warm, welcoming experience
  • assist guests with check-in and check-out procedures
  • respond promptly to guest requests and resolve inquiries
  • provide information about the resort, amenities, and local attractions
  • complete required reports and documentation
  • maintain confidentiality and protect company assets
  • adhere to all company policies and standards

Job Criteria

Experience

No experience required


Job Location

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