Overnight Front Desk Agent

The Westin Bellevue is part of Marriott International, a globally recognized hospitality leader known for providing exceptional guest experiences and innovative service in the hotel industry. Located at 600 Bellevue Way NE in the vibrant city of Bellevue, Washington, The Westin Bellevue offers a refined environment designed to blend comfort, wellness, and professionalism. As a high-end hotel, The Westin prides itself on creating memorable stays that enhance the well-being of its guests, delivering a unique and personalized hospitality experience that goes beyond traditional hotel services. The team at The Westin is committed to nurturing a diverse and inclusive workplace where associates feel valued, respected, and empowered to contribute to the overall excellence of the brand.

In this context, the role of Guest Experience Expert at The Westin Bellevue is focused on elevating the standard of guest services through proactive engagement, responsiveness, and personalized care. This part-time, non-management position pays $28.20 per hour and requires the employee to be on their feet for extended periods, actively moving around to meet guests' needs and support hotel operations effectively. Unlike a conventional check-in/check-out clerk, the Guest Experience Expert is empowered to help guests navigate their entire stay seamlessly, ensuring each interaction contributes to an outstanding hospitality experience.

Key responsibilities include addressing guest requests with professionalism and friendliness, managing operational needs promptly, completing various reports accurately, and enthusiastically sharing the highlights of the local area to enhance the guest’s stay. The role demands initiative, flexibility, and a hands-on approach to physically support the workforce, including moving and lifting objects up to 10 pounds. The successful candidate must uphold Marriott’s strict standards for workplace safety, confidentiality, asset protection, and quality while presenting a professional appearance and demeanor at all times.

This position suits individuals who are not only passionate about hospitality but who also embrace wellness, activity, and optimism — qualities that align with Westin’s brand mission to be a preeminent wellness hospitality brand. The Guest Experience Expert is encouraged to incorporate their own well-being practices both at work and off-site, creating a positive, vibrant environment for guests and colleagues alike. Marriott International offers a range of benefits even for part-time employees such as a 401(k) plan, employee assistance, commuter benefits, childcare discounts, and opportunities for discounts at Marriott properties worldwide. Full-time employees qualify for more comprehensive healthcare and insurance benefits.

With open availability preferred and no supervisory experience required, the role is ideally suited for candidates with a high school diploma or GED equivalent who are eager to begin a rewarding career in hospitality. Marriott International values diversity and practices equal opportunity employment, creating a workplace that respects different backgrounds and cultures. Located in the thriving city of Bellevue and working for a brand that is committed to empowerment and wellness, the Guest Experience Expert opportunity represents a chance for motivated individuals to belong to an amazing global team, begin their career purposefully, and become the best version of themselves.