Overnight Concierge - Skyglass

Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services within institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages an extensive portfolio valued at over $300 billion across more than 265 markets worldwide, with operational offices spread across North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages over one million units and beds globally, demonstrating its scale and impact in the residential real estate sector. Their robust asset management includes nearly $79 billion in assets under management, including over $35 billion in development assets and $36.5 billion in regulatory assets.

Founded in 1993 by Bob Faith, Greystar has developed a reputation for delivering world-class service in the rental residential real estate industry. Their commitment to excellence is supported by a diverse and inclusive culture that values people, genuine relationships, and shared values. They provide extensive training and development opportunities to foster long-term career growth for their employees.

The Concierge role at Greystar’s Skyglass community is an exciting opportunity for a customer service-oriented professional who thrives in a fast-paced environment. The Concierge plays a pivotal role in delivering exceptional resident services and ensuring a welcoming and supportive atmosphere for both residents and prospects. This position involves organizing and coordinating a variety of resident programs, acting as an information resource related to local area services, and maintaining excellent communication and operational efficiency within the community. The Concierge is responsible for greeting residents and visitors, managing phone communications, maintaining facility schedules including guest suites and clubhouse amenities, handling package deliveries, and supporting resident events.

The position offers competitive hourly pay ranging from $22.00 to $24.25, supplemented by potential weekly, monthly, or quarterly bonus incentives based on performance. Additionally, Greystar provides housing discounts up to 40% at their communities, a cell phone allowance, and a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Employees enjoy generous paid time off starting with 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays, plus a birthday day off after one year of service. Long-term employees are eligible for a six-week paid sabbatical after ten years and every five years thereafter.

The position requires physical stamina with duties that involve standing, walking, bending, and occasionally pushing or lifting up to 25 pounds independently and 50 pounds with assistance. Candidates must be flexible to work various shifts and participate in on-call rotations during evenings, weekends, and holidays, occasionally travel for training or support of other properties as needed.

This role is ideal for individuals seeking to work in an environment that emphasizes community engagement, teamwork, and superior customer service. The Concierge position at Greystar is more than just a job — it is a chance to be part of a global, dynamic company that values growth and inclusivity while delivering exceptional living experiences.