Outreach Executive I

CVS Health is a leading health solutions company dedicated to transforming healthcare through a consumer-centric approach that combines local presence, digital channels, and an extensive network of over 300,000 colleagues. Renowned for its commitment to care, CVS Health strives to deliver health services around every consumer in ways that are connected, convenient, and compassionate. Their mission focuses on improving health outcomes and enhancing patient experiences by providing access to quality care that fits individual preferences and needs.

Oak Street Health, a partner within this broad health ecosystem, specifically focuses on serving Medicare seniors by providing comprehensive primary care services tailored to this demographic. Oak Street Health is dedicated to community engagement and innovative approaches to healthcare that go beyond the traditional clinical setting. They work closely with local communities to foster strong relationships and promote healthier lives for older adults.

The Outreach Executive I role at Oak Street Health is a pivotal position responsible for building and nurturing relationships within the community to help Medicare seniors access healthcare services that improve their quality of life. As an Outreach Executive, your primary purpose is to engage and educate seniors about the benefits and availability of Oak Street Health’s services, encouraging them to become patients. This role directly contributes to expanding the health network’s patient base and is instrumental in driving new patient growth within a designated territory.

Working closely alongside Outreach Managers, Directors, and Community Relationship Managers, the Outreach Executive is tasked with developing effective strategies to generate leads and foster meaningful connections with Medicare seniors. This role involves active community presence through event planning, local outreach, and collaborative initiatives with healthcare stakeholders such as Insurance Agents and other Outreach Executives.

Additionally, an Outreach Executive must maintain an expert-level knowledge of internal sales systems and marketing programs, regularly attending training to stay updated on new healthcare services, workflows, and initiatives. The role also requires proficiency in prospecting through various channels including cold calling, email networking, and digital leads, as well as managing ongoing communication with leads to convert them into patients.

Beyond sales, the Outreach Executive serves as a vital point of contact for clinical and center teams, offering support by addressing questions, concerns, or complaints from prospective patients. This responsibility ensures a seamless and reassuring experience for Medicare seniors, thereby reinforcing Oak Street Health’s commitment to compassionate care.

This role is ideally suited for individuals who thrive in dynamic environments, possess strong interpersonal skills, and demonstrate an ability to influence and engage diverse populations. Fluency in languages such as Spanish, Polish, or Russian is highly valued to better serve the multicultural communities within the assigned territories. Experience in sales or healthcare provides an added advantage, as does a dedication to working collaboratively within a team-oriented culture.

The Outreach Executive I position at Oak Street Health offers a meaningful career opportunity within a mission-driven organization that prioritizes making a tangible impact on the lives of Medicare seniors. By combining strategic outreach efforts and compassionate relationship management, this role plays a crucial part in expanding access to quality healthcare while supporting the broader vision of CVS Health to build a world of health around every consumer.