Outlets Food & Beverage Manager (FT) (\"Gerente de Outlets de Alimentos y Bebidas\")

Evans Hotels is a distinguished luxury hospitality group renowned for delivering exceptional guest experiences across all its properties. Known for its commitment to excellence and service, the company consistently achieves prestigious accolades such as Forbes Five-Star and AAA Five Diamond ratings. This dedication to the highest standards of hospitality is reflected throughout their operations, encompassing luxurious accommodations, fine dining, and impeccable guest services. Evans Hotels fosters a work environment that values teamwork, professional growth, and community involvement, offering its employees meaningful career advancement opportunities as well as unique employee engagement initiatives such as company-wide volunteer events and staff recognition programs.

The role of Outlets Manager at Evans Hotels is pivotal in maintaining and enhancing the quality of the food and beverage services offered to guests. This management position is responsible for overseeing multiple outlets including Room Service, Pool Bar, and Golf Food & Beverage Cart operations. The Outlets Manager ensures all services meet and exceed the strict standards associated with a Forbes Five-Star and AAA Five Diamond resort. This person acts as a key leader, promoting personalized service, attention to detail, and creating memorable dining experiences that contribute directly to guest satisfaction and loyalty. The role involves close collaboration with various departments such as culinary, front office, and golf operations to ensure seamless service delivery.

Key responsibilities include driving operational excellence, managing staff recruitment, training, and mentorship, as well as promoting a positive and service-oriented culture within the team. The Outlets Manager will participate actively in menu planning, pricing, promotional activities, and financial management, including P&L oversight and labor cost control. Compliance with health, safety, sanitation, and regulatory standards is a critical aspect of the position. Candidates must be ready to work flexible hours, including weekends and holidays, and be capable of performing physical duties required during shifts. The position requires a bachelor's degree in hospitality or a related field, relevant experience, and certifications such as RBS and a local Food Handler certification. The Outlets Manager role offers competitive benefits, comprehensive leadership training, and a supportive and dynamic working environment designed to foster professional growth within the prestigious Evans Hotels family.