Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
comprehensive training
Mentoring
internal promotion opportunities
dynamic work environment
competitive pay
Employee satisfaction culture
Equal opportunity employer
Job Description
Located in the vibrant and picturesque city of San Diego, Omni San Diego Hotel at the Ballpark stands as a premier four-star hotel offering guests an unparalleled experience in hospitality and luxury. Nestled just minutes from miles of sandy beaches and boasting an appealing year-round average temperature of 70 degrees, Omni San Diego is a beacon for travelers seeking comfort, style, and exceptional service. This hotel is part of the respected Omni Hotels & Resorts brand, known nationally for its commitment to excellence, upscale accommodations, and commitment to guest and employee satisfaction. The Omnis commitment extends beyond guests to the... Show More
Job Requirements
- Must be able to attain a valid San Diego County Food Handler and Responsible Beverage Service certification upon hire if not already certified
- Must be able to work flexible shifts and schedules, including weekends and holidays
- Must have guest service experience, preferably in an upscale setting
- Food and beverage serving experience preferred
- Hotel experience preferred
- Must be able to multi-task in a busy environment
- Must be able to lift 25 lbs and stand for extended periods
- Commitment to quality service and food and beverage knowledge
- Must have strong communication skills
- Must be able to work under moderate supervision
- Maintains a clean and professional image at all times
- Must be 18 or older (position requires delivery of alcohol to guests)
Job Qualifications
- Must be able to attain a valid San Diego County Food Handler and Responsible Beverage Service certification upon hire if not already certified
- Must be able to work flexible shifts and schedules, including weekends and holidays
- Must have guest service experience, preferably in an upscale setting
- Food and beverage serving experience preferred
- Hotel experience preferred
- Must be able to multi-task in a busy environment
- Must be able to lift 25 lbs and stand for extended periods
- Commitment to quality service and food and beverage knowledge
- Must have strong communication skills
- Must be able to work under moderate supervision
- Maintains a clean and professional image at all times
- Must be 18 or older (position requires delivery of alcohol to guests)
Job Duties
- Greet all guests with enthusiasm and friendliness
- Acknowledge and greet all guests, anticipate their needs, and respond to inquiries or requests
- Effectively merchandise food and beverage menus in an informative and friendly manner
- Communicate with food and beverage staff to ensure guest satisfaction
- Clean and reset dirty tables according to standards
- Clean and polish water glasses and silverware
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Prepare work area for either opening or closing in accordance with company standards
- Ensure furniture and floors are kept clean and arranged
- Attend staff meetings to receive information and direction
- Contribute to a professional workplace that maximizes employee morale, productivity, and effectiveness
- Work well with a diverse front-of-house and back-of-house staff
- Perform additional responsibilities as requested by a manager
- Ensure responsible service of alcohol by following all legal requirements including carding and consumption
- Accurately take food and beverage orders from guests and promptly record all transactions in the Micros system
- Maintain guest tabs and facilitate payment following procedures
- Serve food and beverage to guests following company steps of service and adhere to service times
- Follow daily checklists and side work
- Set-ups, stocks, and breakdown of service and dining room following procedures
- Complete all assigned cleaning duties
- Comply with direction and instruction from the management team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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