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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $8.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k) Plan
Job Description
Baltimore Marriott Inner Harbor at Camden Yards is a distinguished hotel located in the vibrant heart of downtown Baltimore. As part of the HEI Hotels and Resorts family, it offers a dynamic work environment where associates are highly valued and supported. The hotel provides convenient access to public transit and discounted on-site parking, making the commute easy for all team members. Beyond the location and amenities, the hotel prides itself on fostering a close-knit community of passionate, fun-loving professionals who work hard and support each other in delivering exceptional guest experiences. The culture here is rooted in diversity, inclusion, and... Show More
Job Requirements
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- Ability to operate beverage and toast equipment with or without reasonable accommodation
- Must be willing to pitch-in and help co-workers with their job duties and be a team player
- Maintain a professional appearance and manner at all times
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
Job Qualifications
- Maintain a professional appearance and manner at all times
- Must be willing to pitch-in and help co-workers with their job duties and be a team player
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- Ability to operate beverage and toast equipment with or without reasonable accommodation
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items or specialty coffees
- Operate the Point of Sale procedures to pre-check order and close out the check
- Present the check to guest promptly
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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