Job Overview
Employment Type
Full-time
Compensation
Salary
Range $77,000.00 - $79,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Meal Allowances
Job Description
The London West Hollywood is a distinguished luxury hotel known for its exceptional service, upscale amenities, and vibrant hospitality environment. Nestled in the heart of West Hollywood, this hotel is a premier destination for travelers and guests seeking an immersive experience that combines comfort, style, and personalized attention. The London West Hollywood prides itself on delivering an unparalleled guest experience through meticulous attention to detail, innovative service approaches, and a passionate team dedicated to maintaining the highest standards in the hospitality industry.
As a leading establishment in the competitive hospitality sector, The London West Hollywood places great emphasis on creating a welcoming atmosphere while upholding rigorous operational standards to ensure safety, efficiency, and guest satisfaction. The hotel offers an array of food and beverage outlets that cater to a diverse clientele, ranging from casual dining to sophisticated culinary experiences. This dynamic environment demands a Food & Beverage Outlet Manager who not only excels in operational management but also embodies the spirit of hospitality that defines The London West Hollywood.
The Food & Beverage Outlet Manager plays a pivotal role in overseeing and coordinating all aspects of the food and beverage operations within the hotel. This encompasses supervising team members, managing service standards, and ensuring profitability through effective budget control and innovative marketing strategies. The manager is responsible for fostering a service-oriented culture by leading by example and staying actively engaged on the floor to monitor quality and guest interactions. They are also charged with reducing staff turnover by implementing motivational and professional development initiatives, ensuring that team members are well-trained and empowered to deliver exceptional service.
Operationally, the role demands a strategic approach to labor cost management while maintaining service excellence. This requires balancing budget considerations with the need to provide attentive and personalized guest experiences. The manager must consistently uphold The London West Hollywood's strict compliance standards, including health, sanitation, and liquor laws, to guarantee safety and regulatory adherence. Additionally, the position involves recruitment, coaching, and managing corrective actions within the team to maintain a harmonious and productive workplace.
Daily responsibilities include overseeing the smooth functioning of all food and beverage outlets, responding promptly and effectively to guest complaints, and preparing essential operational reports such as payroll, staffing schedules, and quarterly action plans. The Food & Beverage Outlet Manager also collaborates with culinary teams to assist in menu planning and preparation, ensuring offerings align with guest preferences and culinary trends. This multifaceted role requires excellent communication skills, a deep knowledge of food and beverage operations, and a proactive leadership approach to promote and sustain business growth and excellence in service delivery.
As a leading establishment in the competitive hospitality sector, The London West Hollywood places great emphasis on creating a welcoming atmosphere while upholding rigorous operational standards to ensure safety, efficiency, and guest satisfaction. The hotel offers an array of food and beverage outlets that cater to a diverse clientele, ranging from casual dining to sophisticated culinary experiences. This dynamic environment demands a Food & Beverage Outlet Manager who not only excels in operational management but also embodies the spirit of hospitality that defines The London West Hollywood.
The Food & Beverage Outlet Manager plays a pivotal role in overseeing and coordinating all aspects of the food and beverage operations within the hotel. This encompasses supervising team members, managing service standards, and ensuring profitability through effective budget control and innovative marketing strategies. The manager is responsible for fostering a service-oriented culture by leading by example and staying actively engaged on the floor to monitor quality and guest interactions. They are also charged with reducing staff turnover by implementing motivational and professional development initiatives, ensuring that team members are well-trained and empowered to deliver exceptional service.
Operationally, the role demands a strategic approach to labor cost management while maintaining service excellence. This requires balancing budget considerations with the need to provide attentive and personalized guest experiences. The manager must consistently uphold The London West Hollywood's strict compliance standards, including health, sanitation, and liquor laws, to guarantee safety and regulatory adherence. Additionally, the position involves recruitment, coaching, and managing corrective actions within the team to maintain a harmonious and productive workplace.
Daily responsibilities include overseeing the smooth functioning of all food and beverage outlets, responding promptly and effectively to guest complaints, and preparing essential operational reports such as payroll, staffing schedules, and quarterly action plans. The Food & Beverage Outlet Manager also collaborates with culinary teams to assist in menu planning and preparation, ensuring offerings align with guest preferences and culinary trends. This multifaceted role requires excellent communication skills, a deep knowledge of food and beverage operations, and a proactive leadership approach to promote and sustain business growth and excellence in service delivery.
Job Requirements
- At least 1-3 years in food and beverage managerial position
- Excellent communication skills
- Strong food and beverage knowledge
Job Qualifications
- Excellent communication skills
- Strong food and beverage knowledge
- Proven experience in food and beverage management
- Ability to lead and motivate a team
- Knowledge of health and safety regulations
- Experience in budget and labor cost management
- Customer service orientation
Job Duties
- Approach all encounters with guests and team members in an attentive friendly courteous and service-oriented manner
- Manage the labor costs of the departments while ensuring service excellence
- Maintain high standards of service by developing the team to follow all service standards
- Comply at all times with The London West Hollywood standards and regulations to encourage safe and efficient hotel operations
- Manage recruitment coaching and corrective action process
- Oversee all aspects of the daily operations of the hotel’s Food and Beverage outlets
- Supervise all team members
- Respond to guest complaints in a timely manner
- Ensure preparation of required reports including payroll team members schedules quarterly actions plans
- Monitor quality of service in Food and Beverage outlets
- Assist in menu planning and preparation
- Ensure compliance with all local liquor laws and health and sanitation regulations
- Ensure compliance with standard operating procedures in all outlets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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