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Loews Hotels logo

Outlet Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Paid holidays

Job Description

Loews Arlington Hotel and Convention Center is a premier, state-of-the-art, full-service meetings and resort destination located in the heart of the vibrant sports and entertainment district between Dallas and Fort Worth, Texas. This luxury 888-room resort offers an exceptional experience to groups of all sizes and families seeking a world-class stay near iconic venues such as Globe Life Field, home of the 2023 World Series Texas Rangers, and AT&T Stadium, home of the Dallas Cowboys. The hotel features five diverse restaurants and lounges, two pools with an authentic sandy beach atmosphere complete with cabanas and a water slide, a fully... Show More

Job Requirements

  • Associate of Science degree or higher in Hospitality or Food Service management
  • Two years management experience in hotel or quality food service operation
  • Certification as Food Service Manager or ability to obtain
  • Ability to work flexible schedule including weekends and holidays
  • Effective leadership and communication skills
  • Ability to maintain operational efficiency and guest satisfaction
  • Friendly and professional demeanor

Job Qualifications

  • Associate of Science degree or higher in Hospitality or Food Service management
  • Thorough knowledge of all matters related to the proper administration of up-scale food service operations
  • Two years management experience in hotel or free standing quality food service operation
  • Certification as Food Service Manager or other as required by State County or Local regulations or ability to obtain such certification
  • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
  • Effective management, leadership, organizational and communication skills
  • Ability to work flexible schedule to include weekends and holidays
  • Addresses guests by their names at all times
  • Is friendly, sincere, professional to make guest feel important

Job Duties

  • Maintains outlet staffing levels so as to provide for optimal performance
  • Represents the Director of Food and Beverage in his/her absence
  • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
  • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control
  • Personally supervises outlet activities to ensure quality production/delivery of product/service
  • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
  • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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