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Outdoor Guest Services - San Diego KOA Resort

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

seasonal employment
Part time hours
flexible schedule
competitive hourly wage
Training sessions
Professional work environment
team atmosphere

Job Description

The San Diego KOA is an award-winning outdoor campground resort with a rich history of over 50 years in hospitality. Located in sunny southern California, this premier campground offers a variety of lodging options including RV sites, cabins, deluxe cabins, and tent spaces. Open 365 days a year, the resort attracts families and guests from around the world who come to enjoy the natural beauty and outdoor recreational activities of the area. San Diego KOA prides itself on creating memorable camping experiences by providing top-notch customer service and a welcoming atmosphere. The resort is committed to maintaining a safe and... Show More

Job Requirements

  • 1 year of experience in hospitality industry
  • good customer service and communications skills
  • able to work with others and work independently
  • licensed driver-able to operate light vehicles safely on and off property
  • professional appearance and attitude towards guests and fellow team members
  • communicate professionally and patiently
  • be on your feet during shift and able to lift at least 50 lbs
  • ability to thrive in a fast-paced environment
  • general knowledge of maintenance and use of common repair tools
  • bilingual (English and Spanish) a plus

Job Qualifications

  • 1 year of experience in hospitality industry
  • good customer service and communications skills
  • able to work with others and work independently
  • licensed driver-able to operate light vehicles safely on and off property
  • professional appearance and attitude towards guests and fellow team members
  • communicate professionally and patiently
  • ability to thrive in a fast-paced environment
  • general knowledge of maintenance and use of common repair tools
  • bilingual (English and Spanish) a plus

Job Duties

  • Ensures customers receive a high level of service consistent with our customer service philosophy
  • help to ensure the safety of guest and resort property with attentive observation and action
  • coordinate with Office staff for late guest arrivals
  • coordinate with office staff for problem resolution when available
  • learn and operate Campground Management system
  • communicate with all staff and management using Microsoft Teams
  • enforce Resort policies and implement solutions consistent with goals of park
  • proactive guest management to ensure resort like environment for all guests
  • welcome after hours guests and complete check in process
  • custodial work to maintain high standard of cleanliness in all facilities
  • participate in team training sessions
  • filling LP gas tanks during office hours
  • light pool maintenance
  • other duties as assigned by manager to assist in a successful guest experience

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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