Outdoor F&B Operations Manager

Miami Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $50,396.91 - $63,813.72

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Professional development opportunities

Retirement plan options

Positive work culture

Job Description

Managed by HHM Hotels, a distinguished hospitality management company known for delivering exceptional guest experiences through a commitment to excellence and personalized service, is seeking a dedicated Outdoor Food and Beverage Operations Manager. HHM Hotels oversees a portfolio of unique properties, emphasizing quality, innovation, and operational efficiency while fostering a culture that values people and their contributions at all levels.

This role offers an exciting opportunity to lead the dynamic outdoor food and beverage operations within a full-service restaurant, including poolside and beach service areas. The Outdoor F&B Operations Manager will play a critical role in ensuring guests receive ... Show More

Job Requirements

Prior management experience in restaurants
Ability to work varied shifts including holidays and weekends
Physical ability to navigate the restaurant and kitchen environments
Ability to lift up to 50 pounds
Ability to bend, reach, stoop, kneel, or crouch
Effective verbal and written communication skills
Ability to engage with guests and associates professionally
Willingness to work outdoors and in varied weather conditions

Job Qualifications

Prior management experience in restaurants
Strong leadership and team development skills
Excellent communication and interpersonal abilities
Knowledge of health, safety, and sanitation regulations
Ability to collaborate effectively across departments
Experience with inventory and cost control
Proficiency in scheduling and staff management
Problem-solving and proactive guest service skills

Job Duties

Lead the day-to-day operations of the outdoor full-service restaurant, poolside service, and beach service, ensuring smooth and efficient service across all venues
Collaborate closely with the Recreation team to align F&B service with programming, guest activities, and special events, ensuring a cohesive outdoor guest experience
Engage proactively with guests throughout outdoor areas to deliver personalized service and elevate overall satisfaction
Partner with the Recreation and Marketing teams to plan and execute outdoor activations, events, and unique guest experiences
Train, mentor, and support front-of-house staff to uphold high service standards and drive team performance
Ensure all outdoor F&B operations are compliant with health, safety, and sanitation regulations
Respond promptly and professionally to guest feedback and concerns, using insights to inform service improvements by reporting opportunities on GXP
Work collaboratively with culinary and bar teams to ensure consistency and quality in food and beverage offerings
Develop and implement operational standards, SOPs, and training programs tailored to the unique needs of outdoor service venues
Manage scheduling, timekeeping, and staffing needs in partnership with the broader F&B leadership team to maintain optimal coverage
Oversee inventory management, supply ordering, and cost controls in line with departmental budgets
Assist with recruitment, onboarding, and continuous development of team members within outdoor F&B outlets
Continuously assess operations to identify and implement improvements in efficiency, service quality, and guest engagement
Represent outdoor F&B operations in cross-departmental meetings, walk-throughs, and daily briefings
Ensure the cleanliness, safety, and aesthetic upkeep of all outdoor dining and service areas in collaboration with Engineering and Housekeeping teams

Job Location

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