Outbound Manager

Sysco is the global leader in foodservice distribution, renowned for its extensive network, which includes over 71,000 colleagues, a fleet of more than 13,000 vehicles, and approximately 333 distribution facilities worldwide. The company serves more than 700,000 customer locations, providing a wide range of foodservice and food-related products. Sysco is committed to offering exceptional service and support to its clients, focusing on fostering an environment where employees can grow both personally and professionally. As a company deeply embedded in the foodservice industry, it emphasizes quality, safety, innovation, and operational excellence to remain at the forefront of the market. Sysco's scale and dedication make it a pivotal player in the global supply chain, delivering fresh and high-quality products efficiently across diverse markets.

The role of Manager, Outbound is a critical leadership position within Sysco's warehouse operations. This position is responsible for directing and coordinating all activities related to the outbound processes in the warehouse, specifically those involving the selection, loading, stacking, checking, and shipping of foodservice and food-related products. The Manager, Outbound oversees the nightshift operations to ensure efficiencies that minimize shrinkage and optimize workflow. They are tasked with implementing and monitoring policies and procedures that improve productivity and operational effectiveness.

In this role, the Manager, Outbound collaborates closely with various internal departments such as sales and transportation to ensure seamless operations and customer satisfaction. They also work with the Inventory Manager to maximize space utilization in the warehouse and streamline travel time for order picking. The team is supervised with a strong focus on customer specifications, quality control, and safety standards.

Human resource management is a significant component of the position, involving training needs assessment, employee coaching, performance evaluations, and administering disciplinary actions where necessary. The Manager regularly reviews team performance to ensure goals are met and fosters a positive and productive workplace environment.

Safety and security management is paramount. The role requires strict adherence to FreshPoint Safe policies to reduce and eliminate injuries, product damage, and equipment loss. The Manager, Outbound independently makes vital decisions such as assigning daily tasks, enforcing safety policies, counseling employees on corrective actions, rejecting inferior quality products, and managing personnel schedules. Decisions affecting headcount and terminations involve review and approval from higher management.

The compensation for this role ranges from $84,900 to $127,300 annually, reflecting the candidate's skills, experience, and other relevant factors in compliance with state-specific laws. Eligible employees may also participate in Sysco's Incentive Plan, adding potential financial benefits tied to performance. This position is integral to Sysco’s mission to deliver excellence in foodservice distribution and contribute to a high-performing, collaborative workplace culture.