Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Plum Market Food Service is a renowned foodservice provider known for its commitment to quality, customer satisfaction, and operational excellence within unique environments such as airports. Located at Eppley Airfield, the establishment combines the vibrant energy of a bustling airport setting with a customer-focused dining experience, catering to travelers and airport personnel alike. This full-time, non-exempt role of Order Runner + Busser is crucial to ensuring seamless daily restaurant and foodservice operations at Plum Market. The company prides itself on maintaining high standards in food safety, cleanliness, and guest service, making it a respected choice for professionals looking to advance their careers in the hospitality and foodservice industry.
The Order Runner + Busser Team Member at Plum Market Food Service plays an integral role in supporting both front-of-house and back-of-house teams by delivering food orders promptly and accurately while maintaining a clean and organized dining environment. This position is designed for individuals who thrive in fast-paced, dynamic settings and who possess a strong commitment to enhancing the guest experience. The role involves multiple responsibilities, including delivering orders from the kitchen, verifying order accuracy, resetting tables, maintaining cleanliness throughout the dining area, and supporting team members with guest service needs. Given the airport location, the position demands a high sense of urgency and adaptability, as well as strict adherence to food safety and airport security protocols.
Candidates will find this role rewarding as it offers the chance to work collaboratively with a diverse team comprising cashiers, servers, cooks, bartenders, and management. The opportunity to engage with a broad range of customers, including travelers on tight schedules, provides valuable experience in customer service and operational efficiency. Additionally, the position requires physical activity, including the ability to lift and carry up to 30 pounds, ensuring the successful candidate is both physically capable and ready to meet the demands of a fast-moving environment.
Moreover, Plum Market Food Service supports its employees through structured opening, closing, and shift transition procedures, ensuring smooth operation flow and team cohesiveness. Employees are expected to maintain timely attendance, demonstrate reliability, and successfully pass airport background checks and qualification for airport badging, which highlights the trust and responsibility bestowed upon associates. This role is ideal for candidates with previous foodservice or customer service experience seeking a stable, engaging position within a reputable company committed to quality and guest satisfaction.
The Order Runner + Busser Team Member at Plum Market Food Service plays an integral role in supporting both front-of-house and back-of-house teams by delivering food orders promptly and accurately while maintaining a clean and organized dining environment. This position is designed for individuals who thrive in fast-paced, dynamic settings and who possess a strong commitment to enhancing the guest experience. The role involves multiple responsibilities, including delivering orders from the kitchen, verifying order accuracy, resetting tables, maintaining cleanliness throughout the dining area, and supporting team members with guest service needs. Given the airport location, the position demands a high sense of urgency and adaptability, as well as strict adherence to food safety and airport security protocols.
Candidates will find this role rewarding as it offers the chance to work collaboratively with a diverse team comprising cashiers, servers, cooks, bartenders, and management. The opportunity to engage with a broad range of customers, including travelers on tight schedules, provides valuable experience in customer service and operational efficiency. Additionally, the position requires physical activity, including the ability to lift and carry up to 30 pounds, ensuring the successful candidate is both physically capable and ready to meet the demands of a fast-moving environment.
Moreover, Plum Market Food Service supports its employees through structured opening, closing, and shift transition procedures, ensuring smooth operation flow and team cohesiveness. Employees are expected to maintain timely attendance, demonstrate reliability, and successfully pass airport background checks and qualification for airport badging, which highlights the trust and responsibility bestowed upon associates. This role is ideal for candidates with previous foodservice or customer service experience seeking a stable, engaging position within a reputable company committed to quality and guest satisfaction.
Job Requirements
- Must pass an airport background check and qualify for badging
- Ability to lift, carry, push, or pull up to 30 pounds
- Flexible to work mornings, evenings, weekends, holidays, and varied shifts
- Reliable attendance and punctuality required
- Ability to work efficiently in a fast-paced, mobile environment
- Knowledge of food handling safety procedures
- Previous restaurant, foodservice, customer service, or utility experience preferred
Job Qualifications
- Previous restaurant, foodservice, customer service, or utility experience preferred
- Strong time-management and communication skills
- Ability to lift, carry, push, or pull up to 30 pounds
- Ability to work efficiently in a fast-paced, mobile environment
- Knowledge of food handling safety procedures
- Flexibility to work mornings, evenings, weekends, holidays, and varied shifts based on airport operations
- Reliable attendance and punctuality
Job Duties
- Deliver food orders from the kitchen or service area to guests quickly, accurately, and professionally
- Verify food orders for accuracy before delivering to guests
- Clear and reset tables promptly to maintain a clean and welcoming dining area
- Assist in maintaining cleanliness and organization of dining rooms, service stations, condiment areas, and common guest spaces
- Maintain cleanliness of transport carts and ensure items are stored securely
- Assist team members with basic guest service needs, including responding to requests in a friendly and helpful manner
- Follow all food safety, sanitation, and airport security procedures
- Support opening, closing, and shift transition duties as assigned
- Work collaboratively with cashiers, servers, cooks, bartenders, and leadership to ensure efficient operations
- Maintain a sense of urgency and adaptability in a high-volume, fast-paced airport environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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