Optical Receptionist

Job Overview

briefcase

Employment Type

Full-time

Job Description

Michiana Eye Center is a well-established ophthalmology and optometry practice operating across five locations with a dedicated commitment to the preservation and restoration of vision as well as the prevention of blindness. This healthcare organization prides itself on delivering comprehensive eye care services focusing on both medical ophthalmology and routine optometry. Known for its patient-centered approach, Michiana Eye Center aims to enhance the quality of life for its patients by offering advanced diagnostic and treatment options, state-of-the-art optical shops, and professional advice in an accessible and friendly environment. The practice combines experienced medical professionals and a supportive administrative staff to create a welcoming atmosphere that fosters positive patient outcomes and satisfaction. The team is devoted to continuous learning and advancement in the field of eye care, ensuring that the latest technologies and best practices are incorporated in patient care programs across all locations. As a leader in eye health services in the region, Michiana Eye Center also places a strong emphasis on community involvement, education about vision health, and expanding access to eye care for all demographics.

The Optical Receptionist role at Michiana Eye Center presents an excellent entry-level opportunity for individuals interested in pursuing a long-term career in optometry or ophthalmic care, including pathways towards becoming a certified Optician. This position is integral to the smooth operation of the optical shops, as it involves providing exceptional customer service in a fashion-focused retail environment within the optical department. The Optical Receptionist will serve as the first point of contact for patients and visitors, ensuring a welcoming and professional atmosphere. Key responsibilities encompass managing phone communications, facilitating adjustments and fittings of eyewear, dispensing optical orders, and maintaining inventory records. Proficiency in basic computer navigation and communication tools is important to effectively manage patient interactions and order processing. This role demands a friendly, approachable demeanor, strong organizational skills, and the ability to multitask effectively under a fast-paced retail healthcare setting. By working closely with optometrists, opticians, and administrative teams, the Optical Receptionist will gain valuable industry experience and build foundational skills crucial for career development in optical and vision care services. This employment type is full-time, emphasizing dependability and commitment, suitable for those seeking to establish themselves in the optical healthcare field through hands-on experience and patient engagement.

Job Requirements

  • Dependability
  • Full time employment
  • High school diploma

Job Qualifications

  • Strong customer service skills
  • Effective communication abilities
  • Basic literacy in computer navigation
  • Ability to provide adjustments and fittings of eye wear
  • Experience with dispensing optical orders preferred
  • Good organizational skills
  • Friendly and approachable personality

Job Duties

  • Greet patients and assist with current optical orders
  • Provide adjustments and fittings of eye wear
  • Dispense optical orders and process patient charges and payments
  • Answer phone calls
  • Utilize online communication services for messaging patients regarding order statuses
  • Receive and process incoming optical inventory
  • Travel between locations as needed

Job Criteria

Experience

Entry Level (1-2 years)


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