Ophthalmic Front Office

Tulsa, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Stable daytime hours

Long-term growth potential

Professional development opportunities

supportive work environment

Job Description

We are a busy, patient-focused ophthalmology practice dedicated to providing high-quality eye care services in a welcoming and efficient clinical environment. Our team is composed of skilled ophthalmologists, technicians, and support staff who work collaboratively to deliver exceptional care to patients across a broad spectrum of ophthalmic needs. Our practice prides itself on fostering a supportive atmosphere for both patients and staff, enabling the delivery of personalized service, timely treatment, and advanced ophthalmic care.

We are currently seeking an experienced and professional Ophthalmic Clinic Receptionist to join our team on a full-time basis. This role operates Monday through Friday from 7:30 AM to 4:30 PM, offering a stable daytime schedule ideal for individuals seeking work-life balance. The hourly pay ranges from $17 to $18 depending on experience, making this position a valuable opportunity within a growing practice. The Ophthalmic Clinic Receptionist serves as the crucial first point of contact for patients, responsible for creating a warm and efficient front office experience.

In this position, the receptionist will greet patients, manage check-in and check-out procedures, handle multi-line phone systems, and schedule appointments with competitive professionalism and care. Experience working in an ophthalmic or medical office is highly preferred, as familiarity with ophthalmology terminology, procedures, and related insurance processes will enable seamless integration into our fast-paced environment. The receptionist must be adept at verifying insurance coverage, managing authorizations, and maintaining accurate and organized patient records using electronic medical record (EMR) systems.

Beyond clerical responsibilities, this role demands a high level of interpersonal skills to coordinate with clinical staff such as ophthalmologists and technicians, ensuring smooth patient flow and delivering exceptional customer service. The ability to multi-task, work effectively under pressure, and maintain careful attention to detail are essential traits for success in this role. Additional duties involve collecting co-pays, processing payments, filing, faxing, and handling email correspondence.

Joining our ophthalmology practice offers a fulfilling opportunity for individuals passionate about supporting patient care within a medical office setting. Candidates who thrive in dynamic clinical environments and who possess excellent communication skills and a professional demeanor are encouraged to apply. Our team is committed to long-term employee growth and development within a caring, patient-centered culture. Trinity Employment Specialists is proud to be an equal opportunity employer, and we invite qualified candidates to become part of our dedicated practice team.

Job Requirements

At least one year of medical front office experience
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures
Ability to schedule appointments, bill patients, and compile and record medical charts, reports, and correspondence
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
Complete insurance or other claim forms
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
Transmit correspondence or medical records by mail, e-mail, or fax
Maintain medical records, technical library, or correspondence files
Receive and route messages or documents, such as laboratory results, to appropriate staff
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
Operate office equipment and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records

Job Qualifications

Previous experience in an ophthalmic clinic or medical office required
Familiarity with ophthalmology terminology and procedures preferred
Strong customer service and communication skills
Knowledge of insurance verification and medical billing processes
Proficiency with EMR systems and Microsoft Office Suite
Ability to multitask and remain organized in a fast-paced environment
Professional demeanor with excellent attention to detail
High school diploma or equivalent required

Job Duties

Greet patients warmly and assist with check-in and check-out procedures
Answer and manage multi-line phone systems professionally and efficiently
Schedule appointments and respond to patient questions and concerns
Verify insurance coverage and process related documentation
Pull authorizations as needed for patient services and procedures
Update and verify patient demographics accurately within the EMR system
Maintain organized electronic patient records and documentation
Coordinate with ophthalmologists, technicians, and clinic staff to support smooth patient flow
Collect co-pays and process patient payments
Perform general administrative duties including filing, faxing, and email correspondence