Company Logo or Photo

Operations Training Partner (NorCal/PNW)

Seattle, WA, USA|Onsite, Travel

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $94,806.00 - $124,476.00
clock

Work Schedule

Standard Hours
Flexible
Day Shifts
diamond

Benefits

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life and Disability Insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program access on day one
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and growth opportunities

Job Description

Shake Shack is a nationally recognized fast-casual restaurant chain known for its commitment to quality food and exceptional hospitality. Founded by Danny Meyer of Union Square Hospitality Group, the brand began as a humble hot dog cart in New York City’s Madison Square Park and has rapidly grown into one of the fastest-growing hospitality brands in the United States. Shake Shack prides itself on its mission to "Stand For Something Good," focusing on doing the right thing for its people, guests, and communities. With strong roots in fine dining and community engagement, the company has successfully blended exceptional food offerings... Show More

Job Requirements

  • Associate's degree or equivalent related work experience
  • 3-5 years of work experience in hospitality or related fields
  • 1-3 years supervisory experience
  • 1+ years experience facilitating training in a multi-unit hospitality environment
  • 2+ years management experience in hospitality
  • ability to travel approximately 70% of the time
  • basic keyboarding skills
  • precise hand-eye coordination
  • ability to communicate effectively
  • strong knowledge of company standards and processes

Job Qualifications

  • Associate's degree or related work experience
  • 3-5 years of work experience
  • 1-3 years of supervisory experience
  • 1+ years facilitating training in a multi-unit hospitality environment
  • 2+ years management experience in the hospitality industry
  • strong knowledge of company standards and processes
  • ability to lead a field based team
  • passion for operations and people development
  • effective communication skills
  • ability to provide feedback to direct reports and leadership

Job Duties

  • Oversees the execution of Team Member and Manager training within an assigned territory
  • provides feedback on Team Member and Manager training materials
  • facilitates limited time offer training and execution in assigned territory
  • sources trainers and executes training for designated new store openings
  • partners with area directors on post new store opening action planning
  • develops trainers to ensure area self sufficiency for growth
  • executes quarterly focus training and implementation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...