Operations Support Associate -Floater -On Call

Washington, DC, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $25.00

Work Schedule

Day Shifts

Night Shifts

Benefits

Premium hourly wage

flexible schedule

Variety of shifts

Experience in luxury residential operations

Work in a premier cooperative community

Job Description

Shoreham West is a premier luxury cooperative community located in Washington, DC, known for its commitment to exceptional service, professionalism, and operational excellence. This upscale residential environment boasts a reputation for maintaining the highest standards of resident satisfaction, safety, and comfort. The community is designed to provide an elevated living experience, ensuring that residents enjoy a secure, welcoming, and well-managed environment with access to top-tier amenities and services. Shoreham West prides itself on its dedicated team of professionals who work collaboratively to maintain the community's reputation as one of the most desirable cooperative living spaces in the region.

The Opera...

Job Requirements

High school diploma or equivalent
previous experience in residential, hospitality, customer service, security, parking, or related environments preferred
strong interpersonal and communication skills
ability to work independently and exercise sound judgment
reliable attendance and flexibility to work various shifts
professional appearance and demeanor
ability to stand, walk, lift packages, and perform routine physical duties associated with building operations
strong customer service and problem-solving skills

Job Qualifications

High school diploma or equivalent
previous experience in residential, hospitality, customer service, security, parking, or related environments preferred
strong interpersonal and communication skills
ability to work independently and exercise sound judgment
reliable attendance and flexibility to work various shifts
professional appearance and demeanor
ability to stand, walk, lift packages, and perform routine physical duties associated with building operations
strong customer service and problem-solving skills

Job Duties

Provide exceptional customer service to residents, guests, vendors, and visitors
answer telephones, respond to inquiries, and direct requests appropriately
monitor building access and visitor entry procedures
receive, log, and distribute resident packages and deliveries
maintain accurate records and daily operational logs
assist residents with routine requests and building information
support resident satisfaction through professional, courteous, and responsive service