Operations Supervisor II

Interstate Waste Services (IWS) is a leading and innovative provider of solid waste and recycling services operating primarily in the greater New York, New Jersey, and Connecticut regions, with additional operations including a rail-served landfill facility in Ohio. Established in 1998, IWS has built a strong reputation by merging the strengths of a large, resourceful company with the personalized values and culture of family-owned businesses, many of which it has acquired over the years. IWS’s commitment centers around delivering high-quality waste, recycling, and environmental services while maintaining the highest standards for safety for its employees, customers, and surrounding communities. Serving a diverse client base that includes industrial, medical, commercial, and residential customers, the company plays a critical role in sustainable waste management and environmental stewardship within its regions of operation.

The Operations Supervisor II role at IWS is pivotal in ensuring the smooth execution of various collections activities across multiple lines of business, including commercial, residential, roll-off, and container delivery pickups. This supervisory position entails managing teams of drivers and helpers, closely working alongside the Operations Hauling Manager to implement tactical initiatives designed to promote operational excellence and achieve budget goals. The Operations Supervisor II not only oversees routine operational tasks but also champions the company's uncompromising commitment to safety, regulatory compliance, environmental standards, and ethical business practices. The role demands a strong leadership presence, as the supervisor is responsible for embedding a culture of safety and engagement among staff, emphasizing accident prevention, customer satisfaction, and operational efficiency.

Candidates for this role should expect responsibilities ranging from route safety analysis, effective resource coordination, incident investigation, and supervision of vehicle inspections to direct interaction with customers to resolve service issues and enhance the customer experience. The role also involves rigorous monitoring of telematic systems to ensure safe driving behavior, adherence to DOT regulations, and continuous improvement in route efficiency and service quality.

This position offers competitive remuneration, with a salary range from USD $90,000 to $105,000 per year, highlighting the company's recognition of the critical nature of this leadership role. It represents an exciting opportunity for experienced professionals seeking to grow within an established company that values innovation, safety, and employee development. The Operations Supervisor II role is central to maintaining IWS’s reputation for excellence and its strategic goal of becoming the most progressive and trusted waste management service provider in its markets. The company promotes a collaborative and inclusive working environment, offering ongoing coaching and development to support career advancement. Candidates must bring strong analytical skills, knowledge of DOT commercial vehicle regulations, and a proactive approach to team leadership and customer service excellence. IWS reaffirms its commitment to equal employment opportunity and a respectful workplace that supports diversity and inclusion across all aspects of its operations.