Operations Supervisor (Housekeeping Experience Desired)- SpringHill Suites Boca Raton
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,357.50 - $40,183.60
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Professional development opportunities
supportive work environment
Job Description
B. F. Saul Company Hospitality Group is a prestigious subsidiary of the largest private real estate company in the Washington, D.C. area, with a rich heritage spanning over 130 years. The Hospitality Group specializes in managing a diverse portfolio of more than 20 business-class hotels under renowned brands such as Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels. Additionally, it oversees unique establishments including The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are managed by a dedicated team of over 1,000 hospitality professionals committed to delivering exceptional guest experiences and maintaining high operational standards.
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Job Requirements
- High school diploma or GED required
- Minimum of one year of guest service experience preferred in hospitality
- Excellent verbal communication skills
- Strong attention to detail and customer focus
- Ability to work in a fast-paced environment
- Ability to occasionally lift, push, and pull up to 75 pounds
- Eligible to work in the United States
- Commitment to equal opportunity employment principles
Job Qualifications
- High school diploma or GED
- Prior guest service experience of at least one year preferably in hospitality
- Excellent verbal communication skills
- Strong attention to detail
- Ability to perform in a fast-paced environment
- Ability to lift, push, and pull up to 75 pounds occasionally
Job Duties
- Ensure guest satisfaction by meeting service standards and promptly addressing guest needs and concerns
- Develop and implement creative service programs to increase guest satisfaction
- Manage expenses and labor to maximize hotel profitability
- Schedule and monitor staff effectively to meet business needs
- Interview, hire, train, and evaluate front desk staff
- Motivate and recognize team members to foster a positive work environment
- Conduct routine inspections to maintain safety and compliance with regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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