Operations Supervisor, eBay (2nd Shift)

Collectors is a global leader in innovative technology for collectors, offering value-added services across a wide array of collectibles including trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Established in 1986, Collectors has grown to become a trusted name in the collectible community by grading, authenticating, vaulting, and selling millions of high-value, record-setting collectibles worldwide. The company is recognized for modernizing and digitalizing the collectible evaluation process to better serve collectors and help them pursue their passions efficiently and securely. With subsidiaries such as PSA, PCGS, Beckett, SGC, and Card Ladder, Collectors operates an extensive network with over 3,000 employees across its headquarters in Santa Ana, California, and international offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

The Trading Card Operations Supervisor role is a vital position within Collectors, tasked with overseeing a dynamic team responsible for the authentication and grading of trading cards, including both sports and trading card games (TCG). Reporting directly to the Manager, eBay, the supervisor will be based at the Santa Ana, California office with a Monday through Friday schedule from 3:00 pm to 11:30 pm, with an onsite presence required five days a week. The primary objective of this role is to manage staffing, training, and scheduling to optimize team performance and achieve departmental goals. This includes ensuring adherence to PSA authentication and grading standards, fostering a positive team environment, and maintaining efficient workflows to meet production targets. The supervisor will also serve as a key resource and leader, providing mentorship and guidance to team members while liaising with third-party partners to uphold high levels of customer service and operational excellence. Ideal candidates will bring a wealth of industry experience, strong leadership and communication skills, and a proactive problem-solving mindset.

This role offers a competitive salary range of $65,000 to $74,000, with the possibility of bonuses or commissions depending on various factors including experience and skill set. It presents an excellent opportunity for candidates passionate about collectibles and looking to contribute to a forward-thinking company that values innovation, teamwork, and the pursuit of collector passions. Collectors is committed to diversity, equity, and inclusion and provides numerous benefits supporting employee well-being and work-life balance. Joining Collectors means becoming part of a global community dedicated to advancing the collectibles industry through cutting-edge technology and exceptional service.